Cristian Niță
Operations Specialist
Cluj-Napoca,CJ
Summary
Highly disciplined professional with a strong background in Sales Operations, Financial Administration, and Humanitarian Leadership. Proven expertise in managing the complete Order-to-Cash cycle, optimizing logistical workflows, and ensuring rigorous data integrity within CRM systems. Distinguished by a track record of driving a 40% increase in business profitability and an 11-year commitment to social advocacy, consistently securing strategic partnerships through high-level communication.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Sales Operations Specialist
Tudor Personal Tailor
2023.12 - 2026.03
- Operational Leadership: Transitioned to a core operations role in the past six months, directing daily logistics, vendor procurement, and resolving supply chain bottlenecks (tailors, couriers) to ensure seamless delivery.
- Financial Compliance: Managed the full Order-to-Cash cycle, executing precise B2B/B2C invoicing for every transaction to guarantee strict fiscal compliance and internal auditing standards.
- Data & CRM Management: Exclusively handled recurring VIP accounts via rigorous CRM tracking; utilized advanced spreadsheets to analyze sales metrics, commissions, and year-over-year performance benchmarks.
- Business Development: Represented the brand at 30+ annual networking events, driving lead acquisition and actively troubleshooting real-time operational discrepancies.
Assistant Manager
Manolli Tailoring
2023.01 - 2023.12
- Delivered a 40% increase in profit by optimizing digital visibility (SEO/Google Maps) and scaling operational volume.
- Managed inventory levels and daily shop operations independently, ensuring business continuity during solo shifts.
- Acted as the primary liaison for the company accountant, preparing financial data and ensuring all documentation was accurate and timely.
Sales Assistant
Massimo Dutti
2021.08 - 2021.12
- Maintained premium store standards in a high-traffic environment through consistent discipline and teamwork.
- Handled inventory replenishment and stock organization to ensure seamless daily sales operations.
Education
BBA - Marketing
Babes-Bolyai University
Cluj 2001.04 -
Skills
Order-to-Cash (O2C) Management
B2B & B2C Invoicing & Fiscal Compliance
Advanced CRM Operations & Data Integrity
Spreadsheet Analytics & Performance Tracking
Supply Chain Logistics & Vendor Procurement
Stakeholder Engagement & High-Level Negotiation
Languages: English (Advanced/C1), Romanian (Native)
Certification
Google AI Essentials - Coursera
Timeline
Google AI Essentials - Coursera
2025-01
Sales Operations Specialist
Tudor Personal Tailor
2023.12 - 2026.03
Online strategy, branding and communications - Barça Innovation Hub
2023-09
Revenue generation and fan engagement - Barça Innovation Hub
2023-04
Assistant Manager
Manolli Tailoring
2023.01 - 2023.12
Basic Skills in Digital Marketing - Google
2022-05
Sales Assistant
Massimo Dutti
2021.08 - 2021.12
BBA - Marketing
Babes-Bolyai University
2001.04 -
Volunteering & Social Impact
- Humanitarian Commitment: Dedicated 11 years to supporting the association's core mission, demonstrating long-term reliability and community focus.
- Strategic Advocacy: Secured a 10,000 RON contribution by directly communicating the organization's impact and needs to the corporate CEO
- Continuous Support: Provided ad-hoc assistance for various internal needs and consistently engaged in community outreach to successfully secure additional, smaller-scale sponsorships over the years.