Cristian Vasiliu
Jaristea,VN
Summary
Dedicated professional with a strong foundation in customer service and effective communication, fluent in Romanian, Italian, and English. Demonstrates exceptional skills in conflict resolution, relationship building, and team collaboration. Known for attention to detail, punctuality, and reliability while maintaining high cleanliness standards and professional appearance. Adept at multitasking and managing time efficiently under pressure with empathy and compassion. Committed to fostering cultural awareness and diplomatic communication in diverse environments.
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Waiter
Time Out Iași
Iasi, Romania
10.2024 - 04.2025
- Accommodated special dietary requests, enhancing customer dining experience.
- Relayed feedback from customers to management for continuous improvement.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Helped reduce waiting times by swiftly clearing tables after use.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Delivered excellent customer service through friendly and polite interaction.
- Explained dish components clearly to inform customers' decisions.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Remained calm under pressure, ensuring better performance during peak hours.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Assisted in food preparation, resulting in timely service delivery.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Maintained knowledge of menu items, leading to accurate order taking.
- Managed table settings for optimal dining experience.
- Handled payment transactions to guarantee smooth customer checkout process.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
- Practiced healthy and safety measures to comply with regulations.
- Managed timing standards in food deliveries to minimise delays.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Prepared tables for guests and reset tables between customers.
- Greeted customers, presented menus and shared information about available special items.
- Verified completed orders and served guests at tables.
- Kept tables clear of used crockery, glassware and cutlery.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Polished glasses and cutlery to pristine standards.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Assisted kitchen staff with food prep, dishwashing and plating food.
- Advised on food and drink choices based on customer preferences.
- Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
Waiter assistant
Time Out
Iași , Romania
10.2023 - 07.2024
- Advised customers on wine and beverage pairings with selected food items.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Stayed up to date on menu changes to accurately answer customer queries.
- Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
- Advised on food and drink choices based on customer preferences.
- Kept tables clear of used crockery, glassware and cutlery.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Polished glasses and cutlery to pristine standards.
- Verified completed orders and served guests at tables.
- Accurately took orders, making menu recommendations as appropriate.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Prepared tables for guests and reset tables between customers.
- Greeted customers, presented menus and shared information about available special items.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Practiced healthy and safety measures to comply with regulations.
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Cleared tables promptly after customers' departure; prepared them for next patrons quickly.
- Supported team members during busy shifts to maintain seamless service.
- Provided menu guidance, answered queries and offered recommendations for improved customer experience.
- Assisted in setting tables to facilitate smooth dining operations.
- Collaborated well with other team members, fostering an efficient teamwork dynamic.
- Ensured customer satisfaction by providing excellent service.
- Followed all hygiene regulations diligently; maintained safe working conditions at all times.
- Participated in staff training sessions for continual professional development.
- Upheld high standards of cleanliness in all work areas, contributing to a healthy environment.
- Escorted guests to their tables courteously; explained daily specials comprehensively.
- Managed customer complaints professionally; resolved issues promptly.
- Facilitated positive dining atmosphere with friendly, personable interactions.
- Maintained safety and cleanliness of service area, keeping floor free of obstacles, such as spills, food and waste.
- Demonstrated flexibility in shift patterns to meet business needs effectively.
- Handled orders efficiently; ensured timely delivery to customers.
- Delivered an outstanding culinary experience, verifying meticulous aesthetic appeal of dishes before serving.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
Education
Bachelor Degree - Iași
Alexandru Ioan Cuza University
Iași 09.2022 - 07.2025
High School Diploma - Philology
Colegiul Național Pedagogic "Spiru Haret" Focşani
Focşani 09.2018 - 07.2022
Skills
- Customer service
- Menu knowledge
- Conflict resolution
- Relationship building
- Team collaboration
- Time management
- Attention to detail
- Problem solving
- Active listening
- Cleanliness standards
- Effective communication
- Professional appearance
- Punctuality and reliability
- Diplomatic communication
- Personal grooming standards
- Empathy and compassion
- Patience under pressure
- Multitasking efficiency
- Resilience under pressure
- Cultural awareness
- Fluent in three languages: Romanian, Italian and English
Languages
Romanian
Native
Italian
Fluent
English
Fluent
Spanish
Elementary
Affiliations
- Aviation
- History
- Reading
- European History
- Gastronomy
- Middle Eastern History
- Sports
- Motorsport
- Classical Music
- Travelling
- Architecture
Timeline
Waiter
Time Out Iași
10.2024 - 04.2025
Waiter assistant
Time Out
10.2023 - 07.2024
Bachelor Degree - Iași
Alexandru Ioan Cuza University
09.2022 - 07.2025
High School Diploma - Philology
Colegiul Național Pedagogic "Spiru Haret" Focşani
09.2018 - 07.2022
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