Cristian Zagornîi

- Lead and direct teams of projects and project managers, providing guidance, mentorship, and support throughout project lifecycles.
- Lead and facilitate Agile ceremonies to ensure continuous delivery and improvement.
- Lead the development of detailed project plans, define scope, set deadlines, and ensure timely delivery of the products.
- Serve as the primary point of contact for stakeholders, ensuring alignment on project goals and risks.
- Identify, assess, and manage risks throughout the project lifecycle, ensuring timely resolution of issues and minimizing project disruption.
- Depending on the project needs, manage Agile sprints or Waterfall phases, ensuring project methodologies are adhered to and processes are optimized for efficiency.
- Ensure the delivery of high-quality solutions by collaborating with quality assurance teams and implementing best practices for testing and validation.
- Promote a culture of continuous improvement by identifying and implementing opportunities to improve project management processes and team performance.
- Oversee the allocation of resources, monitor project budgets, and ensure projects are delivered within budget constraints.
- Oversee the allocation and optimization of resources (personnel, tools, and infrastructure) to ensure operational efficiency and support project success.
- Analyze and improve business processes, removing inefficiencies, streamlining workflows, and enhancing overall operational performance.
- Work closely with various departments to align operational activities with organizational goals and project needs.
- Provide ongoing operational support to ensure smooth execution of projects, identifying and resolving issues related to tools, systems, or team coordination.
- Monitor KPIs related to operational efficiency, resource utilization, and team productivity.
- Manage relationships with external vendors and service providers, ensuring they meet contract terms, timelines, and quality standards.

- Lead and direct teams of projects and project managers, providing guidance, mentorship, and support throughout project lifecycles.
- Foster a collaborative team environment, ensuring clear communication channels and effective cross-functional collaboration.
- Conduct regular performance evaluations, set objectives, and provide coaching to drive continuous improvement and career growth within the team.
- Oversee the planning, execution, and delivery of complex IT projects and innovative products to clients and stakeholders.
- Develop comprehensive project plans, timelines, and resource allocation strategies to ensure successful project outcomes.
- Monitor project progress, identify risks and issues, and implement mitigation strategies to keep projects on track and within scope.
- Coordinate with internal teams and external vendors to ensure seamless project execution and delivery.
- Serve as the primary point of contact for key client accounts, building strong relationships based on trust, transparency, and value delivery.
- Understand client needs, objectives, and expectations, and translate them into actionable project plans and deliverables.
- Proactively identify opportunities for upselling additional services or products to meet evolving client needs and drive revenue growth.
- Anticipate and address client concerns or challenges, ensuring timely resolution and maintaining high levels of client satisfaction.
- Collaborate with the sales team to identify potential upselling opportunities within existing client accounts.
- Manage project budgets, resource allocations, and financial forecasts to ensure projects are delivered within budgetary constraints.
- Monitor project financials, analyze variances, and take corrective actions as needed to mitigate risks and optimize profitability.
- Collaborate with finance and accounting teams to ensure accurate billing, invoicing, and revenue recognition for client projects and upsell opportunities.

- Define project scope, objectives, staffing, resources and deliverables.
- Develop project plans that identify key issues, approaches and performance metrics.
- Plan and schedule project timelines and milestones.
- Formulate risk management plans.
- Ensure communication with project partners and compliance with contractual obligations arising from partnership agreements.
- Administrate the project budget in accordance with the applicable internal procedures and with the conditions of the financier.
- Develop opportunities during the project implementation.
- Coordinate the activities within the project, directly supervising the technical teams, consultants, and other collaborators involved.
- Monitor in time the progress achieved towards the proposed objectives and draw up monthly reports to the financiers, partners, and beneficiaries in compliance with the data provided in the contracts.
- Ensure the circulation of information within the project and for other
departments of the organization, periodically organizing meetings with the project team and presenting the project to the other departments.
- Make proposals to improve the work style to maximize the efficiency of achieving the proposed objectives.
- Coordinate the activities of the project team during the project implementation period.
• Coordinate the proper archiving of the project documentation.
• Ensure the prompt resolution of communication problems that arise within the project.
- Attend Project Meetings (internally, offsite and onsite with the customer).

ASANTe is on a mission to disrupt the eCommerce loyalty market with an AI loyalty rewards solution for sustainable businesses. Our innovative platform aims to boost customer retention and trust, particularly among Millennials and Gen Z, by providing customers with easily redeemable rewards, flexibility to support preferred nonprofits and a cost-effective solution that builds genuine relationships.

- Define and execute the product strategy for the ASANTes' team, focusing on applications' enhancements, third-party integrations, and developer experience improvements.
- Identify opportunities for new apps' features and third-party app integrations to drive developer engagement and product adoption.
- Engage with developers and customers to gather feedback, identify pain points, and prioritize product improvements that enhance user experience.
- Conduct competitive analysis and market research to ensure ASANTe remains at the forefront of the developer ecosystem.
- Implement App Store and product improvements to increase installs and adoption of third-party apps through awareness and education among the users.
- Work closely with engineering, design, and senior management to align the squad's vision with the overall company goals.
- Define metrics and OKRs to measure API and app adoption; build dashboards to track and monitor the impact of the apps.