Cristina-Mihaela Sirbu
QV Sr Quality Analyst
Bucharest
Summary
Analyst with 5+ years' experience in gaming releases and development tools. Expertise in QA processes, test plan
maintenance, issue tracking, report generation, stakeholder management, peer mentoring, and documentation.
Shown ability in optimizing testing procedures with positive results.
Successful at authoring test cases, estimating workloads and documenting findings. Knowledgeable about functional, exploratory and negative tests. Well-versed in Agile development methodology.
Overview
6
6
years of professional experience
3
3
Languages
Work History
QV Sr Quality Analyst
Electronic Arts
10.2024 - Current
- Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
- Leveraged strong analytical skills in monitoring performance statistics against established benchmarks, identifying opportunities for targeted improvements in specific areas.
- Analyzed defect trends to identify recurring issues, proactively addressing underlying causes before they impacted end-users or production timelines.
- Reduced production errors by training team members on best practices in quality control and continuous improvement techniques.
- Guided Analyst team effectively, setting clear expectations and providing guidance on achieving desired outcomes related to product performance metrics.
- Developed customized training materials for new hires, promoting rapid onboarding without compromising attention to detail or adherence to quality guidelines.
- Estimated work requirements and labor hours for sprint planning.
- Championed a culture of continuous learning within the Quality Analyst team, regularly sharing best practices and lessons learned to enhance collective capabilities.
- Oversaw test planning, workload balancing and assignment delegation.
- Analyzed quality and performance data to support operational decision-making.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Developed and maintained quality assurance procedure documentation.
- Reported problems and concerns to management.
- Conducted data review and followed standard practices to find solutions.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
QV Analyst II - Electronic Arts
Electronic Arts
06.2022 - 10.2024
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Experienced with Jira and Confluence, able to create dashboards in Jira, advance knowledge in JQL.
- Knowledge in software testing, provided QA support (Integration, Regression, Unit, Sanity and Stress testing) to a couple of development
- software tools, one that validates changelists and provides integration support from 3rd party tools.
- Test case management, knowledge in creating test suites and plans, managing and keeping test cases up to date, detailed and user oriented
- writing practices that optimizes testing time as well as covering edge case scenarios to minimize escape defects.
- Advance knowledge in MS Office, able to create reports, format and clean data in Excel, basic
- knowledge in VBA and keeping good practices.
- Experience working in Agile environment. Part of one project withing NFS franchise - NFS Unbound and Battlefield 2042.
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
- Devised and implemented processes and procedures to streamline operations.
- Cultivated relationships with industry leaders and within company to share tips and information.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Identified and resolved problems through root cause analysis and research.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
QV Sr. Tester - Electronic Arts
Electronic Arts
11.2020 - 05.2022
- Mentored junior team members efficiently to generate best output.
- Utilized quality control software to track and analyze product data.
- Monitored product quality at all stages of production process.
- Conducted tests and diagnostic procedures using tools such as analyzers, multimeters, and power supplies.
- Identifying issues, gathering all relevant information and submitting into Jira.
- Accustomed with multiple testing processes(POC on Scripted Coverage and Smoke, Regression, Ad-Hoc, WAT, Live Experience).
- Coordinating teams of up to 70 testers, ensuring communication and proper work etiquette, creating a safe workspace for all parties involved.
- Assisted in the design of user interfaces, providing feedback from a tester's perspective to improve usability
QV Tester II - Electronic Arts
Electronic Arts
10.2019 - 10.2020
- Coordinating teams of up to 30 testers, ensuring communication and proper work etiquette, creating a safe workspace for all parties involved.
- Part of a couple of projects from NFS franchises: Heat and Hot Pursuit.
- Provided feedback for online gaming performance, measuring qualitative impacts of factors such as latency, download speeds and other network considerations.
- Investigated malfunctions of in-game products, tracking issues to discover root causes and possible corrective measures.
- Documented testing procedures for developers and future testing use.
QV Tester I - Electronic Arts
Electronic Arts
04.2019 - 10.2019
- Followed safety protocols while handling hazardous materials.
- Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
- Reduced project timelines by prioritizing test cases based on risk assessment and potential impact on endusers.
- Identified critical bugs through thorough testing processes, enhancing overall product performance.
- Recorded inspection and test results on data sheets.
- Enhanced user experience by conducting usability testing and providing recommendations for improvements.
- Provided valuable input on user interface designs to optimize usability based on feedback from usability tests conducted.
- Trained other workers in inspection and testing procedures.
Education
Licenta in Limba Si Literatura Romana Si Japoneza - Stiintele Sociale, Naturii Si Umaniste
10.2018 - 07.2021
High School Diploma -
09.2015 - 06.2018
No Degree -
09.2006 - 06.2014
Skills
Manual testing expertise
Strong communication skills
Test case management
Task prioritization
River
Telemetry Experience
Biometrics
Jaas
Testrail
Devtrack
Drone - Perforce
PIX
Risk Management
Test Planning and Work Breakdown
Analytical Mindset
Agile methodology
Languages
English
Advanced (C1)
Romanian
Bilingual or Proficient (C2)
Japanese
Intermediate (B1)
Work Preference
Work Type
Full TimeLocation Preference
HybridRemoteOn-SiteImportant To Me
Work-life balancePersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leaveStock Options / Equity / Profit SharingCareer advancementTimeline
QV Sr Quality Analyst - Electronic Arts
10.2024 - Current
QV Analyst II - Electronic Arts - Electronic Arts
06.2022 - 10.2024
QV Sr. Tester - Electronic Arts - Electronic Arts
11.2020 - 05.2022
QV Tester II - Electronic Arts - Electronic Arts
10.2019 - 10.2020
QV Tester I - Electronic Arts - Electronic Arts
04.2019 - 10.2019
Universitatea Hyperion - Licenta in Limba Si Literatura Romana Si Japoneza, Stiintele Sociale, Naturii Si Umaniste
10.2018 - 07.2021
Liceul Teoretic Panait Cerna - High School Diploma,
09.2015 - 06.2018
Scoala Generala Mihu Dragomir - No Degree,
09.2006 - 06.2014