Cristina Niculae

• Managing daily activities of 50 doctors and 12 hospitals, centralizing all data
• Confirming invoices/procedures with each hospital/clinic and resolving discrepancies
• Ensuring monthly activity reports for each collaborating doctor, hospital, clinic, and case manager are accurate
• Supervising monthly account statements and identifying any missing entries
• Liaising with accounting firm to address requests and transmitting financial documents for verification
• Coordinating sales activity according to agreed performance schedule
• Established culture of continuous improvement by fostering open communication and empowering employees to share ideas
• Facilitated cross-functional collaboration for better decision-making within organization
• Negotiated favorable contracts with vendors to reduce costs and improve service quality
• Reported issues to higher management with detailed precision
• Updated and resolved incidents, managed accessorial charges objectively, and maximized profit
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Facilitated cross-functional collaboration for improved decision-making processes within the organization.
• Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
• Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
• Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
• Optimized staff performance by designing comprehensive training programs tailored to individual needs.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Negotiated favorable contracts with vendors for reduced costs and improved service quality.
• Leveraged professional networks and industry knowledge to strengthen client relationships.
• Revolutionized customer service protocols, significantly improving customer satisfaction ratings.
• Generated new business with marketing initiatives and strategic plans.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.
• Represented company and promoted products at conferences and industry events.
• Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.

• Dynamic Financial Manager with expertise in budgeting, financial analysis, and strategic planning.
• Skilled in optimizing financial processes, managing risk, and ensuring compliance with regulatory standards.
• Proven ability to drive profitability and support decision-making through detailed forecasting and financial reporting.
• Strong leadership in managing cross-functional teams, enhancing efficiency, and improving financial health.
• Acquired skills and competencies: Excellent communication skills
• Increased client satisfaction by providing personalized financial advice and investment recommendations.
• Expanded client base through targeted marketing efforts and referrals from satisfied customers.
• Assisted walk-in traffic with identifying financial needs and goals to provide customized solutions.
• Educated clients on various investment options, empowering them to make informed decisions about their finances.
• Led workshops on personal finance topics to educate community members about effective money management practices.
• Assisted clients during major life events, such as retirement planning or wealth transfer, preserving financial stability throughout transitions.
• Mentored junior colleagues in complex analysis techniques, fostering a collaborative work environment that encouraged professional growth.
• Reviewed existing client portfolios, identifying opportunities for diversification and risk mitigation.
• Analyzed market trends and identified investment opportunities, resulting in enhanced portfolio performance.
• Negotiated favorable terms with vendors, reducing costs for both the firm and its clientele.
• Implemented tax-saving strategies for clients, maximizing returns and minimizing liabilities.
• Managed a diverse range of client portfolios, consistently outperforming benchmark indices.
• Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
• Worked with clients to support understanding of rationale and details of financial strategies.
• Researched and evaluated potential investment products for clients.
• Researched current economic trends and investment opportunities to stay abreast of financial markets.
• Informed clients of strategies for reducing debt and maximizing savings.

• Providing administrative support for all company departments
• Managed approximately 30 incoming calls, emails and faxes per day from customers
• Drafting documents and reports requested by management
• Organizing meetings and issuing invoices for rent and utilities
• Acquired skills and competencies: Adaptability, Primary accounting, microsoft power point, Time management, administrative,

• Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
• Make appointments for all doctors and manage their agendas
• Manage staff and handle accounts
• Oversee company finances: charge payments, pay bills, perform basic accounting
• Primarily engage with patients: inform them about required procedures for surgeries, including costs, financial details, necessary blood tests, and other pre-surgery investigations

Active participation in administrative opening of the Club: procedures, regulations, job descriptions, checklist, customer databases, reports of receipts, issuing, invoices, effectively promoting and selling memberships

Supervising all daily operations of the Health Club

• Increase revenues / sales / profit
• Checking and making orders in accordance with the required level Inventory
• Schedule and coordinate the staff
• Monitoring and inventory of equipment, furniture, uniforms and supplies for the Club
• Identify training needs and ensure that trainings
• Ensuring constant in providing the highest quality services
• Maximize profit by producing and selling products / services / facilities of the Club
• Maintaining high standards of equipment maintenance
• Efficient and productive use of the software system
• Knowing the point of view of security responsibilities in hotel
• Involvement in the promotion and exceed 90 % of the sales target
• Managed administrative tasks such as processing payments, maintaining records, and generating reports for management review.
• Executed timely maintenance requests on malfunctioning equipment, minimizing downtime and ensuring member safety.
• Coordinated group exercise classes, ensuring instructors were prepared with necessary materials and resources.
• Increased event participation by effectively promoting club activities through various marketing channels.
• Supported club events and programs by setting up necessary equipment and coordinating logistics with staff members.
• Improved membership retention by conducting engaging tours of the facility for prospective members.
• Promptly responded to all requests for assistance.
• Collected payments and issued locker room passes.
• Managed and motivated employees to be productive and engaged in work.
  Improved marketing to attract new customers and promote business.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Business administration of the health center: both activities follow the maintenance and supply club and completing continuous assessment and staff clients requirements
• Developed strong relationships with members, providing exceptional customer service and addressing concerns promptly.
• Managed daily operations for smooth functioning, including staff scheduling, facility maintenance, and budget management.
• Negotiated contracts with vendors for optimal pricing on products and services related to the health club''s needs.
• Evaluated staff performance regularly, identifying areas for improvement and providing constructive feedback.
• Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.

• Coordinated reservations and greeted guests, establishing welcoming atmosphere that encouraged repeat business.
• Tracked and communicated customer satisfaction data to superiors to maintain high-quality service standards.
• Ensured completion of opening and closing duties for seamless daily operations, while supporting communication between front-of-house and back-of-house teams during peak hours.
• Maintained organized, clean hostess stand, contributing to restaurant's inviting ambiance.
• Efficiently managed seating arrangements, prepared for large groups, and supported servers and bussers in maintaining ready dining area.
• Handled payments accurately and ensured front lobby remained stocked and welcoming.
• Actively supported 10-person waitstaff in delivering attentive, exceptional service to guests.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.