Cristina Serafinceanu
Summary
Experienced Sourcing Specialist with skillfulness in generating and implementing efficient sourcing strategies, managing projects and overseeing supplier base portfolio. Proven expertise in supply management to effectively negotiate contractual agreements. Technical knowledge and SAP proficiency to gather data, conduct analyses and generate high-quality outputs.
Overview
15
15
years of professional experience
Work History
Sourcing Coordinator
British American Tobacco
04.2018 - Current
- Performed indirect sourcing (Tactical Sourcing Activities) for BAT: RFP, RFQ, price and commercial terms negotiation for various categories: Marketing Professional Services, Professional Services, Facilities, Fleet, HR, IT, Logistics, Production, Research
- Performed: demand clarification, project timeline, sourcing via Coupa system or e-mail, e-auctions in Coupa and delivered sourcing results, after all the requirements were achieved, in order to be approved by the budget holder.
- Lead daily calls with suppliers and stakeholders from BAT entities in order to find and deliver the best solution for them.
- Negotiated contract terms for entities in scope: Europe and Africa.
- Supervised and coached team, performed year end evaluations and elaborated their development plan.
- Provided support to my line manager with different analysis and strategies: systems and process improvement, KPIs calculations, spent on some certain categories or markets to make to forecast for next quarter and year
- Achieved with my team almost 2 mil GBP saving in 2023, out of 18.6 mil GBP spend.
- My best personal score saving was 80K GBP for 1 project with a spend of almost 200 K GBP.
- Worked closely with procurement community and other departments: Delivered process training and migrated scope (migrated a new category - semi permanents) for East Africa countries
- Performed regularly updates in the process documentation - I was in charge with Knowledge Management process to in be place and performed on time for Tactical Sourcing Team.
- Delivered presentations in front of Senior Management regarding team performance in terms of savings that were impacting the company 's P&L.
- Contributed to increase efficiency in process delivery: standardized the TCO (an excel with the sourcing summary) for Tender Committee's presentations.
- Prepared KPIs in Power BI and delivered monthly presentations for Procurement Community in West, East and South Africa.
Banking Operations Team Leader
British American Tobacco
08.2017 - 03.2018
- Supervised, monitored and organized the Banking Operations team for Eastern countries
- Monitored activities and organized training plans inside the team
- Released payments and performed sample checks for payment controls
- Assured reporting and activities deadlines are respected and payments are performed in accordance with bank cut offs
- Investigated different issues related to payments: failure, double payments, system related issues, bank access and authorizations
Accounts Payable Team Leader
British American Tobacco
06.2014 - 09.2015
- Supervised, monitored and organized a team of 25 members (AP Eastern)
- Monitored activities and organized training plans for process knowledge transfer within the team
- Prepared and executed daily/ weekly payments for AP Russia, AP UK, KZ and MD
- Supervised monthly reporting activities and prepared the dashboards for monthly RU KPI's meeting
- Established excellent relationship with the EM and peers from Russian SSC
- Involved in process based reorganization of the team (activities and team member reallocation)
- Organized cross training within the team
- Actively involved in the system migration: tests performed and activities monitored in order to meet the established deadlines for testing
- Traveled to Russia, after the go live of the new system in order to liaise with the peers from SSC upon the new way of working and also to coordinate the first month end closure in the new environment
- Provided different activities measurements after the go live, in order to optimize the process and the system
- Worked closely with the support team for system optimization - Investigated and solved different errors and escalations
- Provided support to the EM whenever it was necessary
- Performed different ad hoc reports and analyses
- Motivated and continuously encouraged the team
- Organized together with the AP and CI managers a workshop with the RU EM and SSC colleagues in order for everyone to have a better understanding upon the new way of working and improve different activities if possible
- Received excellent feedback from the EM SPOC
- Provided coaching and professional advice to my colleagues
Finance Service Desk Team Leader
British American Tobacco
06.2013 - 06.2014
- Supervised, monitored and organized a team of 13 members
- Planned and trained 80% of the team members
- Planned and delivered the monthly Transactional Procurement reporting activity
- Performed daily and monthly team monitoring activities
- Evaluated the team process knowledge level through written tests
- Held evaluations quarterly
- Sustained different system upgrades testing
- Provided ad-hoc reports/analyses at customer/line manager request
- Interviewed the new joiners
- Involved in the new TP migrations
- Organized and presented TP open day within the company
- Maintained a good relationship with the customers by acting promptly and being solution oriented
Senior Financial Analyst
British American Tobacco
01.2009 - 06.2013
- First point of contact for British American Shared Services Europe
- Involved in Transactional Procurement activities for The Netherlands, Belgium and UK markets
- Performed various reports including the end month ones
- Participated in improving the TP analyses and reports
- Trained new joiners in TP team
- Trained EM colleagues in creating orders in SRM
Education
Bachelor of Arts - Psychology
Titu Maiorescu University, Faculty of Psychology
Bucharest, Bucuresti07.2020
Master of Arts - Communication and Public Relations
SNSPA
Bucharest07.2008
Bachelor of Arts - Faculty of Letters
University of Bucharest
Bucharest, Bucuresti07.2006
Skills
- Customer relations
- Stakeholder management
- Strategic resource allocation
- Purchasing and procurement
- Negotiations and communication skills
- Lean Six Sigma
- Systems implementation
- Process improvement
- Budgeting and forecasting
Languages
Romanian
Native language
English
Master or proficient
C2
French
Upper intermediate
B2
Dutch
Upper intermediate
B2
Timeline
Sourcing Coordinator
British American Tobacco
04.2018 - Current
Banking Operations Team Leader
British American Tobacco
08.2017 - 03.2018
Accounts Payable Team Leader
British American Tobacco
06.2014 - 09.2015
Finance Service Desk Team Leader
British American Tobacco
06.2013 - 06.2014
Senior Financial Analyst
British American Tobacco
01.2009 - 06.2013
Bachelor of Arts - Psychology
Titu Maiorescu University, Faculty of Psychology
Master of Arts - Communication and Public Relations
SNSPA
Bachelor of Arts - Faculty of Letters
University of Bucharest
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