Microsoft Office Suite
Antonio RADU-IONIȚĂ ANTONIO
Computing Technique Operator Technician
Constanța
Summary
Dedicated and detail-oriented professional with extensive experience in both customer service and distribution roles. As a Cashier, consistently provided excellent customer service, handled transactions with accuracy, and managed cash handling duties with efficiency. Transitioning into a Beverage Distributor, developed strong skills in inventory management, route planning, and client relations. Proven ability to balance multiple tasks, solve problems quickly, and work collaboratively with team members to achieve organizational goals. Committed to delivering high-quality service and contributing to the success of the team.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Beverage Distributor
Aquila Part Prod
06.2021 - 08.2021
- Inventory Management: Managed and maintained accurate inventory records, ensuring optimal stock levels to meet customer demand without overstocking.
- Delivery and Distribution: Coordinated and executed the timely delivery of beverages to various retail outlets, restaurants, and bars, ensuring all orders were fulfilled accurately and on schedule.
- Customer Relations: Built and maintained strong relationships with clients, addressing their needs, resolving any issues, and providing excellent customer service to enhance client satisfaction and retention.
- Route Planning: Efficiently planned delivery routes to minimize fuel costs and delivery times, optimizing the distribution process.
- Product Knowledge: Maintained up-to-date knowledge of all product lines, including new product introductions, to effectively communicate product benefits and features to customers.
- Reporting: Prepared and submitted regular reports on inventory levels, sales performance, and customer feedback to management, contributing to business insights and decision-making.
- Team Collaboration: Worked closely with warehouse staff and drivers, to ensure smooth operations and achieve company goals.
Cashier
SC SUD PETROL
06.2020 - 08.2020
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
No Degree - Public Administration
SNSPA-FAP
Bucharest, Romania 04.2001 -
High School Diploma -
Technological High School of Electrotechnics
Constanța, Romania 09.2017 - 07.2021
Skills
Inventory Management
Customer Service
Time Management
Attention to Detail
Cash Handling
Patience and Empathy
Work Ethic and Integrity
Cleaning and sanitizing
Cash Management
Reliability and punctuality
Basic Math Competence
POS system operations
Excellent Communication
Honest and Dependable
Adaptable and Flexible
Multitasking Abilities
Active Listening
Adaptability
Microsoft Office
Attention to Detail
Software
Google Workspace
Mobile Delivery Apps
Spreadsheets
Database Management
Design Software:
Languages
Romanian
Native language
English
Upper intermediate
B2
Interests
Volunteer Work and Community Service
Fitness and Health
Travel and Cultural Exploration
Technology and Innovation
Reading and Personal Development
Creative Hobbies
Team Sports
Music and Performing Arts
Hobbies
- Outdoor Activities and Hiking:I enjoy exploring nature and challenging myself with long hikes. This hobby has taught me perseverance, planning, and the ability to stay calm and focused in new environments.
- Reading and Personal Development:I am passionate about reading non-fiction, particularly books on leadership, personal growth, and industry trends. This hobby helps me stay informed and continuously improve my skills.
- Photography:I enjoy capturing moments through photography, focusing on landscapes and urban scenes. This hobby has developed my creativity, attention to detail, and ability to see things from different perspectives.
- Fitness and Wellness:Staying active through running and yoga is a priority for me. These activities keep me disciplined, focused, and help maintain a healthy work-life balance.
- I write poetry
Timeline
Beverage Distributor
Aquila Part Prod
06.2021 - 08.2021
Cashier
SC SUD PETROL
06.2020 - 08.2020
High School Diploma -
Technological High School of Electrotechnics
09.2017 - 07.2021
No Degree - Public Administration
SNSPA-FAP
04.2001 -
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