Business Develpment
Silviu-Ionut Cazanescu
Country Business Lead
Bucharest
Summary
All in all I'm a forward thinking, seasoned sales individual with team leading experience, both local and international that's been through the many layers of corporate hierarchy.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Country Business Lead
Valuement
09.2022 - 11.2023
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Expanded market share by identifying new business opportunities and forging strategic partnerships.
- Increased team productivity by implementing efficient project management strategies.
- Ensured the our team has all the right tools to hit their objectives.
- Managed financial reporting and forecasting activities, ensuring accurate budgeting and resource allocation decisions were made.
- Singed 7 figure multi year contract with industry leading retailer.
- Trained the local and global business force on Lead Generation, Lead Acquisition and sales automation.
- Provided a healthy pipeline of processes connecting all departments with the purpose of upselling on existing clients.
- Maintained the collaboration with all C-level individuals on the clients side and B-1 for effective long-term growth.
SME Accounts Manager
Trend Consult Group
12.2021 - 08.2022
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Reached out to potential customers via telephone, email and in-person inquiries through events.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Created reports and presentations detailing business development activities.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated, prepared and signed contracts with clients.
Business Development Manager
UniApply
02.2021 - 09.2021
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Led a team of 5 individuals and guided them through sales and business development endeavors.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed new business by networking with prospects and valuable customers.
- Implemented sales strategies for stand-alone, fully integrated lead generation processes in order for the company to meet demands of the education industry.
- Kept meticulous track records in Hubspot as customer relationship management application.
- I implemented the entire sales management cycle through a handful of outsourced applications, together with a CRM and lead acquisition process.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Negotiated, prepared and signed contracts with clients.
- Reached out to potential customers via telephone, email and in-person inquiries.
Business Development Executive
Planable
05.2020 - 02.2021
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Created vision and provided leadership for targeting larger prospects.
- Evaluated current service needs and product satisfaction levels with established customers to improve offerings.
- Completed and submitted monthly and yearly reports to support executive decision making.
Customer Service Executive
ACNIELSEN
01.2019 - 03.2020
- I had been assigned with delivering multiple presentations and doing back-process tasks in Excel
- I was faced with different negotiation encounters (client facing and behind the scenes)
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Conferred with customers about concerns with products or services to resolve problems and drive sales
- Solicited customer engagement in loyalty programs to enhance company revenue generation
- Recommended potential products or services to management by collecting customer information and analyzing customer needs
- Assisted marketing team on short-term and long-term promotional projects and provided regular updates on status and progress
- Established and monitored standards for customer service by using recognized and comprehensive benchmarks
- Resolved customer billing errors by researching issues in system, asking open-ended questions and determining root causes of problems
- Proactively upsold products or services and introduced extended warranty options to customers
- Hosted conferences for current and potentially new customers providing face-to-face forum allowing customers opportunity to share concerns, thoughts and ideas informally
- Proactively introduced RPA and automation to local tasks by getting certified in UiPath Foundation training
Analytics Consultant
ACNIELSEN
06.2018 - 12.2019
- Created positioning and key messages to differentiate business solutions and products in market
- Collected requirements from end-customers and business partners for product upgrades, added features and new product development
- Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives
- I've been tasked with in-depth analysis of certain categories of our biggest clients
- I had worked on numerous analytical overviews and syndicated studies which Nielsen provided to our clients
Customer Service Intern
ACNIELSEN
06.2017 - 06.2018
- Trained in different client oriented actions such as negotiation, presentation skills and analytical prowess
- Shadowing of senior executives in dealing with different client situations
- Had been given executive account responsibilities after 4 months
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction
Customer Care Agent
Amoma.com
08.2016 - 11.2016
- Assigned with treating and engaging customers, in English, in dealing with past, current or future reservations with Amoma.com
- Utilized strong interpersonal and communications skills to serve customers
- Resolved customer concerns efficiently and expeditiously
Intern
03.2015 - 06.2015
- Optical Disc Solutions
- Assigned with creating a database in order to prioritize contracts in Microsoft Excel
- I had been put in charge with the translation of documents for the company from Romanian to English
- Declared best intern in the internship program at Optical Disc Solutions
Education
Bachelor's Degree in Economics - Management in English
University Of Economic Studies Bucharest
Bucharest 10.2014 - 05.2017
High School Diploma -
Mihai Eminescu" National College Buzau
Buzau, BZ 05.2010 - 05.2014
Skills
Client engagement
About me
If I were to summarize about myself in a few words I'd start with ambitious and dependable. Surely enough, these traits of mine translate to a professional spectrum on more than one occasion and I'm able to do great things.
Specifically, my focus is centered on driving results and maximizing revenue. Efficiency and effectiveness are paramount in my approach, ensuring that every member of the team is assertive in their contributions as well as failures. While I value teamwork, I also prioritize performance, pushing myself and each individual to excel and deliver more rather than less realistic outcomes.
Together, we'll conquer challenges and surpass expectations, all with a firm eye on the bottom line, but in due time.
Some skills
- Microsoft Office (Microsoft Office),
- Interpersonal and communications, contracts, client engagement, analytical skills, Leadership skills, Microsoft Excel, Microsoft Office, negotiation, Presentation skills, translation, RPA Certification.
- Hubspot, Salesforce, Sales Navigator, TexAu, Skrapp, Scrape, 360 and other tools for lead acquisition/generation.
Interests
Negotiation
Open speaking
Sales
Accelerated Growth
RPA
Tech
IWOT
Timeline
Country Business Lead
Valuement
09.2022 - 11.2023
SME Accounts Manager
Trend Consult Group
12.2021 - 08.2022
Business Development Manager
UniApply
02.2021 - 09.2021
Business Development Executive
Planable
05.2020 - 02.2021
Customer Service Executive
ACNIELSEN
01.2019 - 03.2020
Analytics Consultant
ACNIELSEN
06.2018 - 12.2019
Customer Service Intern
ACNIELSEN
06.2017 - 06.2018
Customer Care Agent
Amoma.com
08.2016 - 11.2016
Intern
03.2015 - 06.2015
Bachelor's Degree in Economics - Management in English
University Of Economic Studies Bucharest
10.2014 - 05.2017
High School Diploma -
Mihai Eminescu" National College Buzau
05.2010 - 05.2014
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