Summary
Overview
Work History
Education
Skills
Software
Phone
Timeline
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Dabala Christopher Kevin

Consultant
Turda,CJ

Summary

As an IT consultant with a keen interest in technology and digital tools, I have developed a robust professional background that spans from technical support to IT consulting, highlighting my versatility in IT environments. My educational background in Communication Sciences, along with my linguistic skills, complements my technical expertise, enabling me to navigate complex interpersonal interactions and manage projects efficiently. I began my career in the financial domain, specifically focusing on accounts receivable and accounts payable, and while I have since transitioned into IT, I remain open to returning to the finance sector in the future, leveraging both my technical skills and financial expertise.

Overview

9
9
years of professional experience
41
41
years of post-secondary education

Work History

IT-Consultant with German and English

MHP by Porsche
08.2023 - 09.2024
  • IT Asset Management (ITAM) with SAP and SRM integration
  • Real-time Data Processing in SAP S4HANA
  • Asset Inventory: Maintaining a centralized and up-to-date inventory of all IT assets, capturing relevant details such as asset type, location, owner, purchase date, and warranty information
  • Lifecycle Management: Proactively managed each stage of the asset lifecycle, from procurement to disposal, and plan for end-of-life scenarios
  • License Management: Following effective software license management practices to ensure compliance and optimize license usage
  • Vendor and Contract Management: Maintaining comprehensive records of vendor agreements and regularly review contracts to optimize costs and ensure compliance
  • Data Security: Implement robust data security measures to protect sensitive information stored within IT assets
  • Procurement Planning: Develop strategies for acquiring IT assets, considering budget constraints and organizational needs
  • Asset Acquisition: Ensure the efficient purchase of IT assets, including negotiating with vendors and managing purchase orders
  • Deployment and Installation: Coordinate the deployment and installation of IT assets to ensure they are operational and meet user requirements
  • Asset Tracking and Monitoring: Implement systems to track and monitor the usage and performance of IT assets throughout their lifecycle
  • Maintenance and Support: Establish maintenance schedules and support mechanisms to ensure the optimal functioning of IT assets
  • Upgrade and Refresh: Plan for regular upgrades and technology refreshes to keep IT assets up-to-date and aligned with business needs
  • End-of-Life Planning: Develop strategies for the end-of-life phase, including asset decommissioning, data wiping, and environmentally responsible disposal
  • Documentation and Reporting: Maintain comprehensive documentation and reporting for each stage of the asset lifecycle to support decision-making and compliance

IT Customer Advisor With German and English

Bosch Service Solutions
Cluj-Napoca, Cluj
05.2022 - 05.2023
  • 1st level support
  • Incident Management
  • Ticket creation and processing
  • User support (helpdesk)
  • Hardware and software troubleshooting
  • Password reset
  • Remote support
  • Process service requests
  • Documentation of support cases
  • User instructions and training
  • Comply with ITIL processes
  • Escalation of problems to 2nd and 3rd level support

Account Receivables With English and Deutsch - Account Receivables

Viking
Cluj-Napoca, Cluj
08.2021 - 02.2022
  • Invoice creation (Invoice Creation)
  • Payment monitoring
  • Dunning process
  • Account Reconciliation
  • Incoming payment posting (Payment Posting)
  • Customer Contact for Payment Clarifications
  • Create financial reports (Financial Reporting)
  • Manage customer accounts (Manage Customer Accounts)
  • Month-end closing support (Support Month-End Closing)
  • Collaboration with Sales (Collaboration with Sales)
  • Assess credit risk (Assess Credit Risk)
  • Developed strong time management skills by balancing multiple tutoring assignments, maintaining punctuality and reliability throughout all sessions.

Trainee

Schubert & Franzke
07.2015 - 07.2019
  • Experience and familiarity with sales operations, including customer acquisition, maintaining customer relationships and assisting in the implementation of sales strategies

Education

Superior Student - German

National College 'George Cosbuc'
Cluj-Napoca

Bachelor Degree - Communication Sciences

UBB: FSPAC German/English Line
Cluj-Napoca, Cluj
04.2001 - 01.2022

Master - Administration and Communication Sciences

UBB: FSPAC - German/English Line
04.2001 - 01.2022

Skills

  • SAP S4hana

  • Good listener and communicator

  • Security awareness in the area of cyber security

  • Microsoft Excel

  • Microsoft Word

  • Team-work orientated

  • Very good handling of social media channels

  • Organizational and planning skills

  • Outlook

  • Very good knowledge of MS-Office

  • Microsoft Office

  • Microsoft Powerpoint

  • Troubleshooting

  • Communication skills

Software

SAP, SAP S4HANA, MS Office, AS400, Oracle Finance Cloud, Salesforce, JIRA, SRM, ITIL

Phone

+40745512459

Timeline

IT-Consultant with German and English

MHP by Porsche
08.2023 - 09.2024

IT Customer Advisor With German and English

Bosch Service Solutions
05.2022 - 05.2023

Account Receivables With English and Deutsch - Account Receivables

Viking
08.2021 - 02.2022

Trainee

Schubert & Franzke
07.2015 - 07.2019

Bachelor Degree - Communication Sciences

UBB: FSPAC German/English Line
04.2001 - 01.2022

Master - Administration and Communication Sciences

UBB: FSPAC - German/English Line
04.2001 - 01.2022

Superior Student - German

National College 'George Cosbuc'

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Dabala Christopher Kevin Consultant