Dan Bufnea

• Orchestrate key initiatives for Microsoft's core Engineering Systems, delivering enhanced infrastructure security, streamlined operational efficiency, and modernized development practices.
• Champion the strategy and implementation of fully automated testing frameworks for core Microsoft products, significantly improving test coverage and product quality.
• Define program roadmaps, goals, and success metrics (OKRs/KPIs), ensuring cross-organizational alignment and data-driven execution for critical engineering initiatives.
• Partner with engineering, security, and product teams to identify and mitigate risks, implement security controls, and drive the adoption of "secure by default" environments for all publicly available products and internal systems.
• Manage classical TPM responsibilities including dependency management, stakeholder communication (including director levels), and ensuring on-time delivery of large-scale engineering programs.
• Drove the accessibility of Microsoft products, ensuring alignment with global standards and driving robust processes for accessibility attestation.

Achievements:

• Successfully delivered critical Engineering Systems programs, resulting in enhanced core system security, successful legacy-to-latest product migrations, and a 90% reduction in manual testing efforts
• Drove the Accessibility grade from D to C for one key Microsoft product, by implementing targeted accessibility improvements and fostering inclusive design practices.
• Achieved a 30% consolidation of test automation frameworks by leading optimization initiatives, significantly improving the organization's adaptability to automation needs and empowering developers with greater efficiency.

• Lead complex projects, where the usual process is: understand the problem, coordinate resources, manage dependencies, present solutions, create project timelines, follow up with all involved stakeholders, prioritize features, and ensure on-time execution of the project.
• Partner with regional teams to develop solutions to support Facebook's global outsourcing base, then pilot them on a small population, then scale them, followed by governance of the solution.
• Engage with senior stakeholders (director+) and align program goals. Develop business strategy to achieve successful implementation of new security initiatives.
• Partnered with Engineering teams to build and scale solutions that solve business problems for all Facebook sites.
• Partner with internal/external cross-functional partners to invest in areas such as tools, systems, process re-engineering (AWS solution), & reporting for Facebook Global Operations Organization.

Achievements:

• Developed vendor audit standards for all partners within Facebook, then implemented them to all sites, globally.
• Implement a new security solution to 100% of the target user base.
• Scaled 4 new infrastructure improvements for 2 different lines of business across all sites globally, working with 8 vendors.

Skills :

PM: Agile/Scrum/Kanban/Google Docs/Quip

Data skills :SQL, Oracle, Hive, MySQL, Python.

Technical: Cloud AWS, Linux, Networking TCP/IP, Routing, GSM 3G, 4G & 5G

Visualization: Tableau and other proprietary tools.

• Build proactive monitoring systems to ensure all integrations are highly available, then integrate this monitoring into a global team that offers 24/7 coverage.
• Analyze and interpret data using Tableau, SQL, Linux and various proprietary tools in order to troubleshoot daily issues.
• Build the Network Audit document from scratch, then travel to various partners, run the Audit against the partner's network, followed by corrective actions until compliant.
• Deliver technical support for Facebook, WhatsApp, Instagram, Express Wi-Fi, SMS delivery, Sigos and other products for all the mobile partners across the world in line with a strict set of departmental service levels.
• Building documentation and other materials that can be used by carriers to help them integrate with Facebook's infrastructure.

Achievements:

• Train, mentor and shadow 50% of my global team.
• Lead the creation of the support structure for the a new product, then move it to the global team. As a result, this new solution now has support and monitoring coverage 24/7.
• The Network Audit is the standard document now, used in 20+ global sites today.
• Organize workshops with cross-functional teams, that enabled my team to gain new knowledge in completely new areas and build relationships.
• Onboard and negotiate with new partners, contracts that enabled Facebook to do remote testing for all Internet.org(aka freebasics.com) deployments.

• Analyzed, isolated and solved complex fault issues as well as lead corrective actions on the following platforms: GGSN, SGSN, Routers, Switches, Firewalls, DNS, Load Balancers and Linux servers(CentOS/Ubuntu) from the following vendors: Huawei, Cisco, Juniper, Check Point and F5.
• Brought continuous improvements to the network by using advanced knowledge of troubleshooting, configuration and problem-solving for Vodafone Romania and Vodafone Netherlands mobile networks.
• Offered ongoing support for the entire network by solving any issue that came up, and when needed, escalating to specific vendor's support department (TAC) and provided assistance in replicating bugs and network topologies for a faster resolution and root cause analysis.

Achievements:

• I was in charge of the full handover from Vodafone Netherlands(approximately 5M users) to Vodafone Romania NOC, for the Back Office IP and Packet Switch part, from operational point of view and support handover for existing and new services.
• Improved remote testing solution(using SIGOS platform) for the entire Vodafone Group: defined, automated and reported test cases for roaming scenarios that covered missed user scenarios.
• Improved the night activities processes, which saved approximately 4 hours of night work per head count.
• During this time I've developed a solid knowledge of GSM networks in general with main focus on the core Packet Switched and IP core elements.

• Provided remote assistance via phone/emails/tickets and on site to Alvarion customers for troubleshooting and solving any issue related to the Alvarion Wi-Max technology.
• Lead on-site network audits, full systems implementations and acceptance tests.
• Lead certified training for Alvarion equipment at our customer's locations all across Europe and Africa.

Achievements:

• After demonstrating the proof of concept, I closed a contract of 3M USD with one partner in Europe.
• Decreased the support team load by 10%, by introducing a FAQ section in the support request flow.
• Leveraging the existing testing procedure, I improved the pre-shipment tests of the 4M models before being sent to the customers, resulting in 5% less RMAs.

• Trained all the new team members of core network IP team.
• Took ownership of the Service Level Agreement objectives that were being meet by my team according to defined fault priority level.
• Communicated all updates with sub-contractors/partners/customers as well as with various internal teams and stakeholders.
• Analyzed, isolated and solved complex fault issues as well as contributed to corrective actions.
• Achievements: Acted as the main point of contact for the handover of the Core IP knowledge .
• Defined and landed improvements in the Alerts handling process, saving 30+ hours of work time per month.

• Created and executed test plans for different features in a controlled environment.
• Found, reported and logged bugs with detailed description, and then worked with the development department in order to fix the issues.
• Implemented and improved test plans according to functional specifications and RFCs.

Achievements:

• Automated basic test plans using proprietary software.
• Defined completely new test plans for OS of Nortel networking equipment (Layer 2 & 3 stackable switches).