Summary
Overview
Work History
Education
Skills
Accomplishments
Painting
Timeline
Generic
Daniel Mihalcea

Daniel Mihalcea

Account Receivble/ Account Payble Team Lead
Bucharest,B

Summary

Trained and experienced individual in leadership, quality assurance financial procedures, credit management, customer support and sales; through practical experience, I have gained skills in analysis, testing, and qualifying; time management skills, organizational skills; ability to support people under supervision; ability to develop quality assurance strategies for further improvements.

Other language(s) English C1 ,German B1,French A1,

Communication skills Trained and experienced individual in leadership, quality assurance financial procedures, credit management, customer support and sales; through practical experience, I have gained skills in analysis, testing, and qualifying; time management skills, organizational skills; ability to support people under supervision; ability to develop quality assurance strategies for further improvements. -Excellent communication skills through my experience as sales manager and game presenter. -Excellent team work abilities. -Excellent customer focused abilities, gained as a game presenter and office administrator in my previous experience. Organizational / managerial skills -Quick thinking and very good attention to detail. -Excellent Microsoft office skills gained in my previous experience as an office admin and sales manager and SME for DFS CASHAPPS. -The ability to work under pressure and use multitasking abilities. -The ability to work individual as well in a good organized team.

Overview

28
28
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

03.2018 - Current

P.C. Technician

Bucharest
01.2007 - Current
  • PC maintenance (installing reinstalling OS, windows and Linux - Sabayon-Ubuntu)
  • Taking care of all software related issues
  • Hardware maintenance (replacing different parts, overclocking processors if needed).

ACCOUNT RECEIVBLE CASH APPS TEAM LEAD

DELL Financial Servicess
Bucharest, București
08.2021 - 09.2022
  • Organizing workflow through the use of the daily planner
  • Communication with Team Members on daily responsibilities, on system/operation questions and changes
  • Ensuring that the daily duties are completed in a timely and accurate manner
  • Informing manager and other leaders of areas of concern and problems identified
  • Completing all reports according to schedule
  • Performing other tasks as assigned to support the goals of the organization
  • Deciding organizational changes within the team, if applicable
  • Monitoring team performance, motivating team members
  • Discovering training needs and provide coaching
  • Listening to team members’ feedback and resolve any issues or conflicts
  • Recognizing high performance and provide feedback to team members
  • Conducting interviews, responsible for recruitment
  • Administrative tasks, such as salaries, working hours, holidays
  • SFDC Tool.
  • One on One meetings with all team members.
  • Providing communication from-to US team Ro team
  • Analyzing any other concerns that any team member has and making sure that the highest performance is provided.
  • Providing cross training and making sure that the full team is covered by an appropriate back up .

SUBJECT MATER EXPERT SME

DELL Financial Services
Bucharest, București
01.2021 - 08.2021
  • Ensuring that daily processes are completed correctly by all cash apps team members
  • Communication established with other departments with the goal of fixing various errors and ensuring that the errors are not repeated
  • Developing/Modifying/Adapting procedures to our daily needs
  • Developing different automatization for the whole team
  • Offering back up for Team Lead in her absence and when is needed for: Print Reporting, Refunds, ACH, Lift and Reapply, Mexico, Research, Lockbox, Canada.
  • Providing training when needed for new recruits
  • Making sure that all on-board tickets resolved and every team member has access to all platforms for his daily tasks
  • Providing assistance to all cash apps members in regards to all procedures.

Account Receivables Specialist

DELL Financial Services
București, București
03.2018 - 01.2021
  • In the time span indicated above I have managed to obtain the record for the most awards ever received by a cash apps team member since the project was opened
  • Payments posting (checks, wire transfer, ACH) according to the given instruction; - Payment reconciliations (returned payments, misapplied payments and refunds); - Payment identification (when there are not enough information regarding sender and instruction) ; - Maintain communication with involved departments (billing, contract maintenance, legal); - Preparing financial reports for specific activities
  • Back up for Print Reporting team
  • Back up for CASH APPS AUDIT


Casino Croupier

EVOLUTION GAMING
Bucharest, București
05.2016 - 03.2018
  • Ensuring entertainment for players
  • Managing the games and ensuring fair play.

Administrative secretary

JETYRES LTD
London
02.2014 - 10.2014
  • Relation with suppliers
  • Keeping track of stock (tires, plugs, valves etc.)
  • Insuring a good communication between depot manager and customers
  • Taking jobs and planning driver's route (nine mobile vans)
  • Making sure that the jobs are done in the exact e.t.a given to the customers
  • Invoicing and recording all data for the customers
  • Checking if the supplies are the right amount and in good working conditions
  • Advising the customers which service they need best
  • Recording the job sheets in digital format and transforming them into invoices.

Car sales executive, Office admin, Online shop manager

OGS MECHANICS LTD
London
02.2013 - 12.2013
  • Negotiating the price of a job with the customers
  • Taking calls from customers and programming them for the service needed
  • Travelling to buy and check the car, and deciding if it is a good investment or not
  • Managing the online eBay shop where we sold used car parts, oils, cars and reconditioned engines
  • Making the daily schedule for the injector removal team (travelling map-the time and the place where the job is needed).

OFFICE ADMINISTRATOR

ROMCONSTRUCT.LTD
LONDON
12.2012 - 02.2013
  • Checking for supplies for the builders on site
  • Taking new jobs and making sure that the job is cost effective
  • Sending invoices to customers and reminding them there payment due
  • Going on site and checking if the customer is satisfied and if it's anything else that he needs to be done
  • Sending the teams on sites and choosing the right men for the job
  • Curriculum vitae

Education

Bachelor of Science - Electrical Engineering

General David Praporgescu" Technical High School
TURNU MAGURELE
04.2000 - 04.2004

Skills

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Accomplishments

    DFS CASH APPS Refunds accounts receivables team member (03/22/2018-01/15/2021) In the time span indicated above I have managed to obtain the record for the most awards ever received by a cash apps team member since the project was opened.

    Highly motivated team player able to work under pressure and able to manage a high volume of work.

Painting

I have discovered this talent since i was young, and managed to enjoy and find relaxation in painting and pencil drawing.


Timeline

ACCOUNT RECEIVBLE CASH APPS TEAM LEAD

DELL Financial Servicess
08.2021 - 09.2022

SUBJECT MATER EXPERT SME

DELL Financial Services
01.2021 - 08.2021

03.2018 - Current

Account Receivables Specialist

DELL Financial Services
03.2018 - 01.2021

Casino Croupier

EVOLUTION GAMING
05.2016 - 03.2018

Administrative secretary

JETYRES LTD
02.2014 - 10.2014

Car sales executive, Office admin, Online shop manager

OGS MECHANICS LTD
02.2013 - 12.2013

OFFICE ADMINISTRATOR

ROMCONSTRUCT.LTD
12.2012 - 02.2013

P.C. Technician

01.2007 - Current

Bachelor of Science - Electrical Engineering

General David Praporgescu" Technical High School
04.2000 - 04.2004
Daniel MihalceaAccount Receivble/ Account Payble Team Lead