Dennis Filtner Francisc
Shipping & Delivery Associate
Satu Mare
Summary
Detail-oriented and adaptable professional with a proven ability to thrive in fast-paced environments while effectively managing multiple tasks. Strong organizational skills facilitate seamless planning and execution of projects, ensuring team collaboration and support. Proficient in computer-related tasks, possessing a solid foundation in technology that enhances productivity. Bilingual communication skills in English, Romanian, and Hungarian enable effective interaction across diverse teams and clients.
Overview
2026
2026
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Shipping & Delivery Support
Amazon
08.2022 - Current
- Supporting customers, drivers, shippers and delivery service partners.
- Gathering information to prevent future delivery and concession issues.
- Providing support for customer, managing payments.
- Assisting customers solve their delivery problems.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Universal Teller
UniCredit Bank
2021 - 2022
- Providing guidance and assistance to bank customers and employees in connection with transactions.
- Performed routine checks to maintain ATM efficiency.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Supported branch manager in daily operations, contributing to smooth functioning of the bank''s services.
- Managed high volumes of cash accurately, balancing drawers at the end of each shift without discrepancies.
- Achieved excellence in service quality with proficient multitasking and prioritizing customer needs, ensuring seamless banking experiences.
Copy Center Associate
Filtner Multip S.R.L
06.2020 - 08.2021
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Coordinated efficient filing and archiving processes.
- Managed document copying and organization in digital formats.
- Performed regular upkeep on electronic systems.
- Created customized options and solutions to meet customer unique copy and printing needs.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
Education
High School Diploma - Mathematics And Informatics
Colegiul National "Ioan Slavici" Satu Mare
Satu Mare 09.2015 - 07.2019
Bachelor - Banking And Finance
Facultatea De Stiinte Economice Si Gestiunea Afacerilor
Cluj Napoca2022
Skills
- Computer Skills
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Flexible and adaptable
- Multitasking Abilities
- Consumer banking
- Banking software proficiency
- Analytical thinking
- Financial management
- Product knowledge
Timeline
Shipping & Delivery Support
Amazon
08.2022 - Current
Copy Center Associate
Filtner Multip S.R.L
06.2020 - 08.2021
High School Diploma - Mathematics And Informatics
Colegiul National "Ioan Slavici" Satu Mare
09.2015 - 07.2019
Universal Teller
UniCredit Bank
2021 - 2022
Bachelor - Banking And Finance
Facultatea De Stiinte Economice Si Gestiunea Afacerilor
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