DIANA ELENA ALEXANDRU
IT Business Analyst
Bucharest
Summary
Motivated IT professional with over 2 years of experience in Talent Acquisition and a strong foundation in Business Analysis gained through formal coursework, eager to transition into a Business Analyst role. With a proven ability to thrive in fast-paced environments, I am excited to apply my skills in analyzing business requirements, designing solutions, and contributing to the success of IT projects.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Education
IT Business Analysis
Skillab
02.2023 - 03.2023
Master's Degree - Psychology in The Service of National Security
University of Bucharest
10.2020 - 07.2022
Bachelor's Degree - Psychology
University of Bucharest
10.2017 - 07.2020
Work History
IT Talent Acquisition Specialist
Publicis Sapient (Tremend Software Consulting)
Bucharest
05.2022 - Current
- Analyzing job requirements, candidate resumes, and interviews to determine the best fit for the role
- Building and maintaining relationships with hiring managers, candidates, and other stakeholders on a regular basis to understand their requirements, gather feedback, and present solutions
- Gaining knowledge of the software industry, software development methodologies, and technical concepts to analyse business requirements and recommend solutions
- Responsible for eliciting job requirements from hiring managers
- Understanding of Agile Scrum methodology
- Ability to prioritize and manage multiple roles (3/4 per week): Java, JavaScript, Artificial Intelligence, C/C++, Business Analyst, Agile Project Manager, .Net, Python, Solution Architect, iOS, Android, Support Specialist, UI/UX Designer, Java Engineering Manager, Delivery Manager, Salesforce Commerce Cloud Developer
- Negotiating job offers, keeping track of market trends and best practices in talent acquisition to continuously improve our recruitment processes
IT Talent Sourcer
Publicis Sapient (Tremend Software Consulting)
Bucharest
09.2021 - 04.2022
- Conducting thorough research to identify and attract top talent for open positions using various sourcing tools and techniques
- Collaborating with hiring managers and other stakeholders to understand their requirements and identify areas for improvement in the recruitment process
- Developing and implementing effective sourcing strategies to identify and attract candidates
- Conducting initial screening of candidates, to assess their skills, experience, and fit for the role
- Maintaining accurate and up-to-date candidate data in the applicant tracking system and other recruitment tools
- Staying up-to-date with the latest recruitment trends, tools, and best practices to continuously improve the recruitment process
- Providing timely feedback and updates to candidates throughout the recruitment process
Recruitment Analyst
Sales Consulting
Bucharest
03.2021 - 08.2021
- Demonstrated ability to manage multiple recruitment projects across diverse industries, including IT, HR, Finance, and Legal
- Skilled in sourcing qualified candidates through professional platforms like LinkedIn, Ejobs, and Hipo
- Proactive in identifying and implementing new recruitment ideas to enhance the overall recruitment process
- Conducting phone screenings and English language tests for candidates, scheduling interviews, and participating in telephone interviews
- Maintaining regular communication with candidates throughout the recruitment process, providing updates and feedback
- Conceiving and posting job ads, writing recommendation emails for clients, updating recruitment databases, and providing support to consultants
Costumer Support Consultant
Signal Iduna
Bucharest
01.2020 - 05.2021
- Analyzing customers' requirements for products and services and providing consultative assistance to select the most suitable option to meet their needs
- Managing and resolving customer complaints effectively and efficiently, ensuring high levels of customer satisfaction.
- Handling customer inquiries through phone calls and emails, providing appropriate assistance in compliance with company policies and procedures
- Developing and maintaining effective relationships with customers to ensure long-term loyalty and repeat business.
Skills
Communication and interpersonal skills
Analytical and critical thinking
Negotiation and cost-benefit analysis
Strategic planningCreative problem-solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Business Analysis
Skillab
02.2023 - 03.2023
IT Talent Acquisition Specialist
Publicis Sapient (Tremend Software Consulting)
05.2022 - Current
IT Talent Sourcer
Publicis Sapient (Tremend Software Consulting)
09.2021 - 04.2022
Recruitment Analyst
Sales Consulting
03.2021 - 08.2021
Master's Degree - Psychology in The Service of National Security
University of Bucharest
10.2020 - 07.2022
Costumer Support Consultant
Signal Iduna
01.2020 - 05.2021
Bachelor's Degree - Psychology
University of Bucharest
10.2017 - 07.2020