DORIN CHIVU
Bucharest
Summary
With nearly 10 years of experience in the workforce, I am currently working as a Sourcing Operations & Tactical Buying Consultant at Chain IQ Group AG, a global leader in procurement solutions and services. My career includes experience with various well-known companies, including DXC Technology, eMAG, Coface or BCR, across diverse industries.
I bring extensive expertise in sourcing, procurement, sales, and catalog management. My skill set includes supplier relationship management, procurement knowledge, sales and market analysis. I am a dedicated team player, known for my adaptability and self-motivation. I consistently meet deadlines and strive for excellence in all my professional activities.
Overview
11
11
years of professional experience
4033
4033
years of post-secondary education
Work History
Sourcing Operations & Tactical Buying - Consultant
Chain IQ
Bucharest, Romania
10.2023 - 10.2024
- Supported over ten Senior Experts in strategic projects by efficiently completing administrative tasks, ensuring smooth project execution and timely delivery.
- Collaborated with UBS, one of the largest clients, ensuring compliance with customer requirements, while managing the ITO and Professional Services categories.
- Managed multi-million-dollar contracts with leading ITO vendors, including Accenture, Infosys, HCL Technologies and Cognizant.
- Successfully managed over 20 RFP and eAuction events, resulting in an increase in procurement efficiency.
- Coordinated with Quality Assurance and Internal Controls to ensure compliance and improve efficiency.
- Proficient in SAP Ariba and internal client procurement tools.
- Received recognitions for outstanding performance in publishing contracts.
Sourcing Operations & Tactical Buying-Associate
Chain IQ
Bucharest, Romania
09.2021 - 10.2023
- Supported Strategic Sourcers and the Sourcing organisation by tracking and documenting sourcing initiatives and contracts using sourcing and contracting tools, including SAP, Ariba and Citrix.
- Establishing and maintaining positive, long-term relationships with clients and supplier stakeholders.
- Enhanced customer satisfaction with prompt and accurate responses.
- Drafted contracts based on standard terms and conditions.
- Collaborated with procurement teams to ensure strategic alignment with organizational goals through proactive communication and strategic planning.
- Exceeded performance targets, achieving 110% of KPIs and SLAs.
Procurement Operations Analyst
DXC Technology
Bucharest, Romania
07.2019 - 09.2021
- Coordinated all procurement activities for multiple accounts, including Ahold, Mondelez and E.ON resulting in high satisfaction rates from internal stakeholders.
- Submitted and tracked orders through procurement flow and tools (SAP-Compass, Ariba), maintaining an excellent delivery rate and reducing order processing errors
- Acted as the primary point of contact for procurement activities, ensuring smooth communication between the Project Management and Account Business.
- Collaborated closely with all stakeholders (finance department, technical, suppliers, etc.) to meet business objectives and client requirements.
- Managed the end-to-end procurement process, ensuring timely delivery of equipment to end customers.
- Ensuring all product data, including descriptions, prices, and images, are accurate and up-to-date for E.ON.
- Working closely with suppliers to gather accurate product information and manage relationships to meet business requirements
Key Account Manager
eMAG
Bucharest, Romania
12.2017 - 07.2019
- Proactively identified and recruited new sellers for the Fashion & Beauty categories on the eMAG Marketplace.
- Supported sellers in launching and expanding their businesses on the platform.
- Maintained and managed a pipeline of sellers, consistently meeting or exceeding quarterly targets.
- Offered guidance on marketing, listing optimization, search strategies, shipping, fulfillment, risk management, and other operational needs to ensure operational excellence.
- Monitored business development activities, analyzed data, and interpreted reports for seller portfolios.
- Developed and implemented growth strategies for each seller.
- Worked closely with internal teams, including seller performance, finance, and accounting departments, to maximize seller exposure and enhance their experience.
Technical Account Manager
eMAG
Bucharest, Romania
01.2017 - 12.2017
- Offered technical assistance and problem-solving support to sellers during their integration into the eMAG Marketplace platform.
- Oversaw the listing and integration of new sellers through the eMAG Marketplace API.
- Addressed and resolved operational issues related to API integrations.
- Provided training to sellers on Excel import integration.
- Reviewed and assisted in optimizing seller scripts to ensure optimal performance.
Technical Documentation Analyst
eMAG
Bucharest, Romania
08.2015 - 01.2017
- Checked and processed images for marketplace products displayed on the eMAG website.
- Provided support to ensure vendor market products met eMAG’s marketing standards.
- Grouped marketplace products by size, color, dimensions, etc.
- Verified products by validating and rejecting them, and maintained feedback on product rejections to ensure only accurate and professional listings on eMAG.
Collection Officer
COFACE Credit Management Services
Bucharest, Romania
05.2014 - 10.2014
- Contacting debtors and successfully managing the collection of critical debts.
- Maintaining records and reporting on the progress of debt collection efforts.
- Performing general administrative tasks.
- Collaborated with legal team to commence litigation proceedings when necessary.
- Established effective collection practices to enhance profitability.
Financial Consultant
BCR
Bucharest, Romania
06.2013 - 04.2014
- Identifying and recruiting new clients for BCR-BPL products.
- Maintaining and nurturing relationships with customers.
Education
Licentiate Degree - Public Administration
UNIVERSITY OF BUCHAREST
Bucharest, Romania /2012 - 01.2015
Master’s Degree - Communication and Public Relations
UNIVERSITY OF BUCHAREST
Bucharest, Romania /2015 - 01.2017
Skills
- Supplier Relationship Management
- Market Analysis
- Procurement knowledge
- Client Relationship Management
- Technical Expertise
- Multitasking efficiency
Languages
English
Advanced
Italian
Elementary
Affiliations
- Traveling
- Sports
- Reading
Timeline
Sourcing Operations & Tactical Buying - Consultant
Chain IQ
10.2023 - 10.2024
Sourcing Operations & Tactical Buying-Associate
Chain IQ
09.2021 - 10.2023
Procurement Operations Analyst
DXC Technology
07.2019 - 09.2021
Key Account Manager
eMAG
12.2017 - 07.2019
Technical Account Manager
eMAG
01.2017 - 12.2017
Technical Documentation Analyst
eMAG
08.2015 - 01.2017
Collection Officer
COFACE Credit Management Services
05.2014 - 10.2014
Financial Consultant
BCR
06.2013 - 04.2014
Licentiate Degree - Public Administration
UNIVERSITY OF BUCHAREST
/2012 - 01.2015
Master’s Degree - Communication and Public Relations
UNIVERSITY OF BUCHAREST
/2015 - 01.2017
Similar Profiles
Marian IvanescuMarian Ivanescu
Sourcing Operation Support Senior Consultant at Chain IQSourcing Operation Support Senior Consultant at Chain IQ
SHREYASH MALAVADESHREYASH MALAVADE
Consultant at Chain IQ India LLPConsultant at Chain IQ India LLP
Raluca IlieRaluca Ilie
Procurement Operations & Client Service Desk Associate at Chain IQ RomaniaProcurement Operations & Client Service Desk Associate at Chain IQ Romania