Dospinescu Alexandru
Pre-Sales Telco Architect
Moinesti,BC
Summary
Proven Customer Solution Architect with a track record of enhancing solution efficiency for VOIS and securing a £1 million contract, demonstrating exceptional critical thinking and teamwork. Good knowledge in Cisco Networking and adept at translating complex concepts for diverse stakeholders, significantly boosting project delivery and customer satisfaction. Fluent in speaking and understanding English language. Excellent communication skills and extensive experience working with clients and partners. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Solution Architect
VOIS
Bucharest, Bucuresti
03.2020 - Current
- Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
- Conducted research to evaluate systems design and process efficiency.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
- My key responsibilities include creating Service Work Orders (SWO) for installation of different circuits to customer that I work. (Fortune500 Global customer account), collaborating with different vendors to procure necessary equipment, speaking with our engineers to establish most suitable quote for different professional services that our customer needs.
- Played key role in securing £1 million contract, significantly contributing to company's revenue growth.
Solution Architect Analyst
VOIS
Bucharest, Bucuresti
07.2018 - 05.2020
- This was first job after graduating University and here was introduced into pre-sales world.
- On this first job have cemented foundation of speaking with customer, understanding their solutions and delivering projects.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Collected, arranged, and input information into producing SWO or management estimate for customer needs.
Education
Bachelor of Science - Telecommunications
POLITEHNICA Bucharest University
Bucharest 04.2001 -
Skills
Requirements Gathering
Process Analysis
Critical Thinking
Task Prioritization
Teamwork and Collaboration
Problem-Solving
Organizational Skills
Performance Optimization
CCNA
Microsoft Office
IP VPN
Cisco Meraki
Cisco Networking
Certification
CCNA
Timeline
CCNA
03-2021
Customer Solution Architect
VOIS
03.2020 - Current
Solution Architect Analyst
VOIS
07.2018 - 05.2020
Bachelor of Science - Telecommunications
POLITEHNICA Bucharest University
04.2001 -