Intern
SC GVA Marcom SRL
05.2023 - 07.2023
IT Support Assistant
- Ensured smooth operation of software and hardware by performing regular maintenance and troubleshooting
- Used Excel tools to streamline data entry and reporting
- Helped manage social media accounts to advertise seasonal products and discounts
- Worked closely with store staff to understand operational challenges and implemented IT solutions to increase efficiency
- Enhanced interpersonal skills by collaborating with non-technical staff and explaining IT concepts clearly
- Supported day-to-day store operations by resolving IT-related issues quickly and efficiently
- Ensured the store’s technology systems were reliable and up-to-date, minimizing downtime
