Dumitrita Sofroni
Cluj-Napoca
Summary
Experienced Accounts Payable and Financial Operations Specialist with 5+ years of experience in payments, AP reconciliation, costing, and financial data analysis for multinational clients (Genpact, Mercedes‑Benz, Swiss Re, E.ON, Office Depot).
Proficient in financial operations, audit support, AP reconciliation, and costing analysis, with a strong focus on data accuracy and transparent stakeholder communication.
Advanced user of Excel, SAP, and Oracle, with a consistent focus on improving processes and operational accuracy.
I’m known for taking initiative, guiding tasks forward, and solving problems quickly and practically, even in challenging situations. Lean ideas proposed and successfully implemented by the client, improving workflow efficiency and strengthening operational performance.
Overview
4
4
Languages
7
7
years of professional experience
Work History
Accounts Payable Analyst – Payments
Genpact, supporting Mercedes‑Benz Group Operations
Remote, Bucharest
11.2025 - Current
- Managed daily payment - ensuring 100% on‑time execution, reducing payment errors, and improving overall processing accuracy.
- Proposed and implemented a Lean improvement that reduced verification workload for single-invoice by 60%, saving 60 hours per month for the team and accelerating payment processing cycles.
- Resolved debit balances, duplicate payments, and high-value invoice discrepancies, mitigating financial risk and enhancing data integrity.
- Prepared detailed financial reports for manual payments, incoming payments, special accounts, and master data, improving reporting efficiency via macro and reducing review time by 25%.
- Handled client communication through ticketing systems, maintaining a 95%+ resolution rate and improving response quality and turnaround time.
Led weekly team engagement activities, strengthening collaboration and contributing to improved team performance and morale. - Handled client communication through ticketing systems, maintaining a 95%+ resolution rate and improving response quality and turnaround time.Led weekly team engagement activities, strengthening collaboration and contributing to improved team performance and morale.
Business Analyst
Genpact – Supporting Swiss Re Operations
Remote, Bucharest
11.2022 - 11.2025
- Delivered insurance pricing and costing analysis that improved pricing accuracy across multiple markets.
Supported underwriting decisions by delivering high‑quality data validation and correcting inconsistencies in large datasets - Built and optimized costing models, reducing manual rework for renewal portfolio by 50% and improving calculation accuracy.
- Streamlined workflows using advanced Excel tools including macros and Pivots, cutting processing time by 25%.
- Collaborated with cross‑functional underwriting teams, improving turnaround time and communication flow.
Supported onboarding and training, accelerating new team productivity and consistency.
Account Payable Transition Analyst
E.ON Business Services
Cluj-Napoca
01.2021 - 11.2022
- Supported service transition and knowledge transfer for the German AP process, ensuring smooth onboarding and operational continuity.
- Processed invoices, completed month‑end closing tasks, and performed vendor reconciliations with high accuracy.
- Monitored KPIs and consistently met daily processing targets.
Account Payable Assistant
Office Depot Service Centre
Cluj-Napoca
09.2019 - 12.2021
- Verified invoice data (POs, pricing, VAT, Incoterms) and completed invoice matching with high accuracy.
- Managed AP workflows using SAP, AS400, and Excel, improving processing consistency.
Education
Economics and International Affairs
Babeș‑Bolyai University, FSEGA
Cluj‑Napoca01-2020
Natural Sciences
Costache Negruzzi National College
Iasi01-2017
Skills
- Financial reporting
- Data analysis
- Microsoft Excel
- Process optimisation techniques
- Lean improvement mindset
- Cross-functional collaboration
- Problem solving
- Analytical mindset
- MS Office
- Training and onboarding
- Teamwork
- Initiative
- Leadership
- Practical problem-solving
Languages
Romanian
First Language
English
Upper Intermediate
B2
German
Intermediate
B1
Russian
Intermediate
B1
Hobbies and interests
- Gardening, Society games, team activities
Projects
- MoB - Metamorphosis of Butterfly
My goal of the project consisted in motivating teenagers, aged 12-17, to actively participate in development of our locality and in promotion of healthy lifestyle. For that, a whole series of events was organized with them.
Link https://www.activeco-program.org/en/projects/of-participants-in-2016/#c3384
Volunteering
- Accounting Students Association (RATIO)
- ProRuralis
Timeline
Accounts Payable Analyst – Payments
Genpact, supporting Mercedes‑Benz Group Operations
11.2025 - Current
Business Analyst
Genpact – Supporting Swiss Re Operations
11.2022 - 11.2025
Account Payable Transition Analyst
E.ON Business Services
01.2021 - 11.2022
Account Payable Assistant
Office Depot Service Centre
09.2019 - 12.2021
Economics and International Affairs
Babeș‑Bolyai University, FSEGA
Natural Sciences
Costache Negruzzi National College