Edina Stroescu
Bucharest,Sector 1
Summary
Hardworking, trustworthy and proactive individual with excellent organization and multitasking skills. Applies methodical approach to complete tasks to high standard within deadlines.
Dependable, friendly with caring person, known for exceptional organizational skills and strong work ethic. Skilled with good communication.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
House helper
Embassy of Switzerland-Residence
Bucharest
2024.04 - Current
- Delivered high levels of customer service for satisfaction through assistance with household chores.
- Maintained cleanliness in all living spaces and bedrooms, providing comfortable surroundings.
- Handled reception of guests at the door, creating a welcoming ambiance.
- Assisted in organizing social events at home leading to successful gatherings.
- Serving food and Beverages during events and conferences.
Travel consultant
Dynnino Travel agency
Bucharest
2023.06 - 2024.02
- Negotiated contracts with vendors, securing competitive prices and terms.
- Utilised industry software proficiently for efficient booking and scheduling.
- Implemented effective communication skills to build strong client relationships.
- Assisted customers with all aspects of travel planning leading to successful holidays.
- Streamlined booking procedures, improving operational efficiency.
- Served diverse client base including individual travellers and corporate groups.
- Resolved customer complaints promptly ensuring high levels of satisfaction.
- Achieved customer satisfaction by providing tailored travel solutions.
Housekeeping cleaner
Ambassadors of Malaysia and Embassy of Croatia
Bucharest
2021.12 - 2023.05
- Following the instructions of the Ambassadors and reporting any damage or safety issues.
- Demonstrated respect for client privacy while carrying out housekeeping responsibilities efficiently.
- Took initiative in identifying and addressing potential cleanliness issues proactively, thus preventing bigger problems down the line.
Housekeeping attendant
Sunrise Hotel
Adjud, Vrancea
2021.06 - 2021.10
- Complied with hotel policies diligently, promoting professionalism at work place.
- Restocked essential supplies timely to avoid guest inconvenience.
- Enhanced guest comfort through meticulous bed making and linen changing.
- Delivered superior service by responding promptly to guest requests.
- Reported maintenance issues for prompt resolution.
Kitchen helper/ Pizza Maker
Mica Italie Restaurant
Adjud, Vrancea
2021.02 - 2021.05
- Making Pizza.
- Helping the Chef in preparing meal orders.
- Ensured timely restocking of kitchen supplies leading to uninterrupted service provision.
- Followed health regulations whilst handling food to maintain hygiene standards.
- Chopped vegetables and prepped meats, speeding up cooking processes.
Housekeeper and Event Protocol Assistance
Embassy of Lebanon - Residence
Bucharest
2015.10 - 2020.12
- Meet guests' needs by delivering top-notch hospitality services during their stay.
- Helped kitchen run smoothly, cooking meals, serving food and cleaning spaces.
- Assisted in organising social events at home leading to successful gatherings.
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
- Received visitors, answered telephone calls and coordinated special services for busy owners.
Nanny / Housekeeper
Mr. & Mrs. Schimck
Bucharest
2019.01 - 2019.11
- Encouraged outdoor play regularly to promote physical activity and health.
- Maintained a safe and healthy environment for children by adhering to hygiene standards and safety procedures.
- Facilitated smooth transitions from day activities to nighttime routines, ensuring restful sleep.
- Managed behavioural issues sensitively, fostering respect and good manners in children.
- Assumed total responsibility of home during parents' absence demonstrating trustworthiness.
HouseHelper
Mr. Jose Soares- Brazil Consulate
Bucharest
2014.09 - 2015.06
- Cleaning & polishing glass surfaces and windows.
- Changing bed linens and collecting soiled linens and clothes for washing.
- Cleaning dusted furnitures and frames.
- Disinfecting and mopping rooms and bathroom floors.
Call Center Agent (Inbound)
AeroGlobal SRL Bucharest
Bucharest
2014.03 - 2014.08
- Call to inform present and previous clients about new products and services.
- Answering calls relating to telecommunication problems and questions.
- Providing definite information regarding companies services and products.
Education
Masseuse
Mar - Anca Company SRL
Bucharest, Bucuresti 2011.04 - 2011.06
Cargiver and HouseKeeping
Unicare International Specialist
2010.03 - 2010.12
Bachelor of Business Administration - Office Administration
Asia Career College
Dagupan City, Pangasinan 2000.06 - 2002.11
Skills
- Ability to do multitasking
- Quick to learn and adjust for any situation needed
- Hard working and good listener
- Fluent in English
- Speaking good Romanian Language
- Event organisation
- Customer service
- Time management
- Relationship building
- Problem solving
Languages
English
Fluent
Romanian
Upper intermediate
Pangasinense
Native
Custom
other,other,other
References
References available upon request.
Timeline
House helper
Embassy of Switzerland-Residence
2024.04 - Current
Travel consultant
Dynnino Travel agency
2023.06 - 2024.02
Housekeeping cleaner
Ambassadors of Malaysia and Embassy of Croatia
2021.12 - 2023.05
Housekeeping attendant
Sunrise Hotel
2021.06 - 2021.10
Kitchen helper/ Pizza Maker
Mica Italie Restaurant
2021.02 - 2021.05
Nanny / Housekeeper
Mr. & Mrs. Schimck
2019.01 - 2019.11
Housekeeper and Event Protocol Assistance
Embassy of Lebanon - Residence
2015.10 - 2020.12
HouseHelper
Mr. Jose Soares- Brazil Consulate
2014.09 - 2015.06
Call Center Agent (Inbound)
AeroGlobal SRL Bucharest
2014.03 - 2014.08
Masseuse
Mar - Anca Company SRL
2011.04 - 2011.06
Cargiver and HouseKeeping
Unicare International Specialist
2010.03 - 2010.12
Bachelor of Business Administration - Office Administration
Asia Career College
2000.06 - 2002.11