Elena-Andreea Tudor
Bucharest
Overview
7
7
years of professional experience
Work History
Style Advisor
ME+EM
London, UK
03.2023 - Current
- Assisted customers in selecting the perfect outfits for special occasions, ensuring a memorable experience.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain satisfaction.
- Maintained an organized workspace, ensuring all items were properly labeled, tagged, and ready for presentation on the sales floor.
- Conducted in-depth client consultations to identify personal style goals and develop customized wardrobe plans.
- Enhanced client satisfaction by providing personalized styling advice and recommendations.
- Developed strong product knowledge of various brands and designers to effectively assist clients in their selections.
- Contributed to team efforts in achieving monthly sales targets through consistent performance and collaboration.
- Fostered a positive store atmosphere through friendly interactions with both customers and colleagues alike.
- Improved customer loyalty by offering tailored style suggestions based on individual preferences and needs.
- Provided emotional support and companionship to clients.
- Increased store sales by creating visually appealing merchandise displays and promoting current trends.
Visual specialist
Victoria's Secret
London, United Kingdom
03.2022 - 09.2022
- Successfully handled visual merchandising, and worked to promote company vision
- Helped to achieve a consistent look and visual theme across the website by promoting uniform fonts, formatting, images, and layout
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Maintained the visual appearance and condition of properties to attract and keep tenants
Brand specialist
Victoria's Secret
London, United Kingdom
07.2021 - 03.2022
- Assessed the work of competitors to best understand what our brand brings to the table in our industry
- Fully understood and supported clients' brand requirements and desires
- Worked to support the brand's strategic and financial objectives
- Effectively communicated the mission of our brand
- Collaborated with other team members to create fresh brand ideas and project initiatives
Sales associate
Victoria's Secret
London, United Kingdom
10.2019 - 07.2021
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products
- Identified and maximized sales opportunities, and increased customer retention rates
- Served as an enthusiastic and knowledgeable Sales Associate in this high end jewelry boutique
- Consistently surpassed sales quotas by implementing effective sales strategies and equipping providers with powerful product knowledge
- Successfully managed a sales team of several people to meet and achieve sales goals
- Led sales department with a can-do attitude and high quarterly sales
- Trained new sales professionals and provided coaching as needed to maintain company sales success
Visual merchandiser
Zara
London, United Kingdom
12.2018 - 09.2019
- Successfully handled visual merchandising, and worked to promote company vision
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Maintained the visual appearance and condition of properties to attract and keep tenants
- Used advanced techniques and methods to edit and maximize the visual presentation of images
- Created slideshows and visual presentations to educate clients on styles, options, and inspirations
Sales assistant
Zara
London, United Kingdom
11.2017 - 12.2018
- Identified and maximized sales opportunities, and increased customer retention rates
- Served as an enthusiastic and knowledgeable Sales Associate in this high end jewelry boutique
- Successfully managed a sales team of several people to meet and achieve sales goals
- Trained new sales professionals and provided coaching as needed to maintain company sales success
Education
Bachelor’s Degree - International Business And Economics
Dunarea De Jos” University
Galati, Romania07.2017
High School Diploma -
“Virgil Madgearu” Economical College
Galati, Romania07.2014
Skills
- Leadership & Teamwork
- Visual communication
- Merchandising planning
- Visual Standards
- Meticulous attention to detail
- High adaptability rate
- Great communication skills
- Initiative and Problem-solving Abilities
- Good time management
- Product Knowledge
- Flexibility and Adaptability
- Employee Training
- Sales Operations
- Strong customer focus
- Customer Satisfaction
- Customer Experience
- Customer Loyalty
- Personal styling
Languages
English
Romanian
German
Hobbies and Interests
- Reading
- Travel
- Photography
- Listening to music
- Playing Video Games
Timeline
Style Advisor
ME+EM
03.2023 - Current
Visual specialist
Victoria's Secret
03.2022 - 09.2022
Brand specialist
Victoria's Secret
07.2021 - 03.2022
Sales associate
Victoria's Secret
10.2019 - 07.2021
Visual merchandiser
Zara
12.2018 - 09.2019
Sales assistant
Zara
11.2017 - 12.2018
Bachelor’s Degree - International Business And Economics
Dunarea De Jos” University
High School Diploma -
“Virgil Madgearu” Economical College