Elena-Magdalena Ion
London,United Kingdom
Summary
Train presentation specialist focused on customer care, clear communication and workplace safety. Supports complaints handling, team collaboration and consistent service delivery.
Overview
1
1
Language
6
6
years of professional experience
Work History
Train presentation
Greater Anglia
London
11.2020 - Current
- Engaged with customers to better understand needs and deliver excellent service.
- Managed complaints with calm, clear communication and problem-solving.
- Collaborated with team members to achieve target results.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Promoted a safe working environment by implementing regulatory standards, policies and guidelines.
- Maintained clean, safe working environments to eliminate accident risks.
- Enhanced working relationships by participating in team-building activities.
Education
A-Levels - Profil Teoretic
Liceul Alexandru Ioan Cuza
Slobozia, IL01-1996
Skills
- Safety compliance
- Regulatory standards
- Workplace safety
- Incident reporting
- Customer service
- Problem-solving
- Clear communication
- Calm under pressure
- Team collaboration
- Task collaboration
- Team building
- Communication skills
Languages
English
Intermediate
B1
Timeline
Train presentation
Greater Anglia
11.2020 - Current
A-Levels - Profil Teoretic
Liceul Alexandru Ioan Cuza