Elena Nicoleta Movileanu

Beauty advisor

Pupa Milano

04.2023 - Current

Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
Actively promoted store events and promotions to encourage customer participation and drive sales growth.
Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Maintained counter and display areas for cleanliness and organization.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Followed up with customers to increase satisfaction with purchases and services.
Prioritized helping customers over completing other routine tasks in store.