Summary
Overview
Work History
Education
Skills
Software
Certification
Languages
Timeline
Generic
Eliana Cristina Mironescu

Eliana Cristina Mironescu

Sales & Revenue
Brasov

Summary

Hospitality is my Superpower.


With 15 years in hospitality, including 12 years specializing in Sales & Events, I now provide strategic advisory services for properties looking to enhance their sales, event planning, and revenue strategies. Passionate about driving growth and creating impactful guest experiences, I help properties optimize their positioning and maximize results in a competitive market.

Overview

15
15
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
1
1
Language

Work History

Sales Advisor

Belmont Hotel & Spa
06.2024 - Current

*Increased sales by offering advice on purchases and promoting additional products.

*Listened to customer details and offered matching solutions to meet wide range of requirements.

*Collaborated with team members to achieve monthly sales goals and improve overall performance.

*Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.

Director of Sales & Marketing

MATCA Transylvanian Sanctuary
09.2023 - 02.2024

*Pre opening sales * marketing activities

*Managed sales promotions and marketing strategies on online and offline channels.

*Cultivated and maintained strategic alliances with key partners and vendors.

*Achieved sales goals and service targets by cultivating and securing *new customer relationships.

*Analyzed sales and marketing data for improved strategies.

Director of Sales & Revenue

Loyal Paladin
10.2022 - 09.2023

*Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.

*Established pricing strategies to maintain competitive pricing and maximize profits.

*Developed sales strategy based on research of consumer buying trends and market conditions.

*Built relationships with customers and community to establish long-term business growth.

Senior Sales & Events Executive

Qosmo Brasov Hotel
05.2021 - 07.2022

*Attended and participated in conferences and trade shows to generate new leads, network and drive business.
*Utilized revenue management techniques to negotiate room rates and function space commitments to enhance hotel's financial performance.
*Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
*Owned all aspects of sales planning, development and team and account management for corporate accounts and travel agencies.
*Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Senior Sales & Events Executive

Kronwell Brasov Hotel
05.2017 - 07.2022

*Facilitated relationships with target accounts through implementation of proven networking methods.
*Demonstrated products and features to customers, answered questions and overcame objections.
*Employed effective problem-solving techniques, increasing client satisfaction ratings.

Key Account Manager

Kronwell Brasov Hotel
02.2014 - 05.2017

*Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
*Supported sales and reporting for large and medium-sized accounts.
*Negotiated prices, terms of sales and service agreements.
*Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
*Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Junior Sales Representative

Kronwell Brasov Hotel
06.2013 - 02.2014

Front Desk Receptionist

Kronwell Brasov Hotel
12.2012 - 06.2013

Guest Relations Specialist

Daios Cove Luxury Resort & Villas
04.2012 - 07.2012

Front Desk Receptionist

Accor - Ibis London Euston
08.2010 - 08.2011

Education

High School Diploma -

Colegiul National ''Ion Luca Caragiale''
Moreni, DB
09.2004 - 06.2008

Bachelor of Arts - International Hotel Business Management

American Hotel Academy
10.2008 - 06.2013

Skills

Leadership techniques

Hospitality industry

Competitor analysis

Data-driven decision making

Software

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Opera PMS

Fidelio PMS

SolonH PMS

Infor HMS

Yield Planet

Certification

Diploma in International Hospitality Management, Amercan Hoel & Lodging Educational Institute, USA

Languages

English

Romanian

Timeline

Sales Advisor

Belmont Hotel & Spa
06.2024 - Current

Director of Sales & Marketing

MATCA Transylvanian Sanctuary
09.2023 - 02.2024

Director of Sales & Revenue

Loyal Paladin
10.2022 - 09.2023

Senior Sales & Events Executive

Qosmo Brasov Hotel
05.2021 - 07.2022

Senior Sales & Events Executive

Kronwell Brasov Hotel
05.2017 - 07.2022

Key Account Manager

Kronwell Brasov Hotel
02.2014 - 05.2017

Junior Sales Representative

Kronwell Brasov Hotel
06.2013 - 02.2014

Front Desk Receptionist

Kronwell Brasov Hotel
12.2012 - 06.2013

Guest Relations Specialist

Daios Cove Luxury Resort & Villas
04.2012 - 07.2012

Front Desk Receptionist

Accor - Ibis London Euston
08.2010 - 08.2011

Diploma in International Hospitality Management, Amercan Hoel & Lodging Educational Institute, USA

04-2010

IELTS Certificate at Academic Level, British Council Romania

03-2009

Bachelor of Arts - International Hotel Business Management

American Hotel Academy
10.2008 - 06.2013

High School Diploma -

Colegiul National ''Ion Luca Caragiale''
09.2004 - 06.2008
Eliana Cristina MironescuSales & Revenue