Ella Darie
People Leader
Bucharest, ella
Summary
Specialized in People, Culture, Business Operations and Community Management, mostly for the Tech industry.
Extensive knowledge of international labor law and working in global distributed teams.
Working remotely for the past 7 years in an international company has taught me a lot about leadership, working autonomously and working with the top talent around the Globe. At Crossover I learned how to be the best in my team, how to grow in a fast-moving environment and how to always be a top performer, regardless of the projects I handle.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
People Operations Manager
Picsart
10.2021 - Current
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Processed employee claims involving performance issues and harassment.
- Motivated employees through special events and incentive programs.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Reduced operational risks while organizing data to forecast performance trends.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Maintained energy and enthusiasm in fast-paced environment.
- Led projects and analyzed data to identify opportunities for improvement.
- Collaborated with team members to achieve target results.
Zumba Instructor
10.2021 - Current
Business Operations Lead
Crossover
09.2019 - 09.2021
- Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Trained new hires, providing information and insight into corporate policies and procedures.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Listened to staff and customer issues and conflicts to deliver solutions, propel customer experiences.
- Implemented escalation procedures to effectively handle time-sensitive issues.
- Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
- Promoted energetic atmosphere with purpose to drive improvements in customer care and experiences.
- Educated staff on organizational mission and goals to help employees achieve success.
- Generated reports detailing findings and recommendations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed effective improvement plans in alignment with goals and specifications.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
PR Manager, NGO
Chess School 7 Horses
03.2017 - 12.2019
- Researched, negotiated, implemented and tracked advertising and public relations activities.
- Collaborated with media to encourage company and product coverage and promote brand mission and values.
- Conducted market and public opinion research related to company's reputation and positioning among key stakeholder audiences.
- Consulted with advertising agencies to arrange promotional campaigns in various types of media.
- Defined and achieved project and overall organizational vision, strategies and tactics.
- Raised brand awareness through consistent marketing efforts and product campaign launches.
- Managed internal, external and crisis communications.
- Drafted and edited content for organizational publications, employee newsletters and stockholders' reports.
- Aligned projects and daily activities with company vision, strategies and tactics.
- Wrote and edited articles, web content, advertising copy, periodicals and publications for internal and external audiences.
- Conducted market analysis and monitored competitive activity.
- Coordinated and managed sponsorships and sponsorship activation.
M&A HR Manager
Crossover
04.2018 - 01.2019
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Accomplished multiple tasks within established timeframes.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized and safe environment for employees and leaders.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Evaluated suppliers to maintain cost controls and improve operations.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Onboarded new employees with training and new hire documentation.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Recruited and hired top performers to add talent and value to department.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Prepared annual budgets with controls to prevent overages.
Brand Ambassador & Community Manager
Crossover
01.2017 - 03.2018
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Contributed to social media content documenting brand's impact in on market.
- Acted as face of brand at retail events and sampling opportunities at multiple locations.
- Educated trade and distributor partners regarding brand benefits, products and services.
- Introduced field recruiting at industry events to attract new workers and customers.
- Reviewed and implemented new company initiatives and executed product activations.
- Functioned as team player by working with other members to deliver sampling goals.
HR Coordinator
Yellow
09.2014 - 12.2016
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Assisted management staff in annual year-end processes and data audits.
- Entered personnel and subcontractor data into central database.
- Coordinated meetings, developed meeting content and presented human resources law updates.
- Sent notices to employees and subcontractors regarding expiring documentation.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Handled immigration-related issues for each business unit.
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Captured key feedback from employees during exit interviews.
- Addressed and resolved general payroll-related inquires.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Evaluated timecards for accuracy on regular and overtime hours.
- Maintained human resources information system and kept employee files up to date and accurate.
- Reviewed and corrected job offer letters for completeness and accuracy before approving delivery.
- Reviewed human resources paperwork for accuracy and completeness.
Community Manager
Yellow
09.2013 - 08.2014
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Collaborated site foreman during interior renovations and construction.
- Received and processed resident payments, and updated system accounts with latest information.
- Managed community within established cost constraints.
- Processed employee claims involving performance issues and harassment.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Reported issues to higher management with great detail.
HR Lead
Liad Accommodation
11.2011 - 08.2013
- Liaised between multiple business divisions to improve communications.
- Directed and controlled medical, dental and vision benefit packages.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Organized company-wide events designed to boost employee morale.
- Developed succession plans and promotion paths for staff.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Oversaw hiring, staffing and labor law compliance.
- Updated HR database with new employee information, changes in benefits and other details.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Completed human resource operational requirements by scheduling and assigning employees.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Prepared new hire letters, employee contracts and corporate policies.
- Managed benefits enrollment by answering questions and aiding employees with login details.
Education
Bachelor of Public Relations - Public Relations, Advertising, and Applied Communication
University of Bucharest
01.2012 - 01.2015
Arts Degree - Acting Degree
Euroart
Bucharest, Romania 2012.11 - 2015.12
Zumba Instructor - Sports Studies
Zumba
Worldwide 09.2019 - 09.2019
Skills
Workforce improvements
Timeline
People Operations Manager
Picsart
10.2021 - Current
Zumba Instructor
10.2021 - Current
Zumba Instructor - Sports Studies
Zumba
09.2019 - 09.2019
Business Operations Lead
Crossover
09.2019 - 09.2021
M&A HR Manager
Crossover
04.2018 - 01.2019
PR Manager, NGO
Chess School 7 Horses
03.2017 - 12.2019
Brand Ambassador & Community Manager
Crossover
01.2017 - 03.2018
HR Coordinator
Yellow
09.2014 - 12.2016
Community Manager
Yellow
09.2013 - 08.2014
Arts Degree - Acting Degree
Euroart
2012.11 - 2015.12
Bachelor of Public Relations - Public Relations, Advertising, and Applied Communication
University of Bucharest
01.2012 - 01.2015
HR Lead
Liad Accommodation
11.2011 - 08.2013
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