Emerson M. Escuyos
Riyadh
Summary
An IT professional with over 20 years of background in Data Center management and operations, IT Project Management, IT Infrastructure, IT Service Management, and Business Intelligence. Organized, dependable, results-oriented with a positive attitude. Equally confident working independently and collaboratively as needed.
Overview
22
22
years of professional experience
3
3
Certification
Work History
Data Center Engineer
SAP
02.2018 - Current
- Managed the IMACD execution of IT and data center infrastructure in two (2) collocated mission-critical data centers and ensure that the design, standards and processes are followed.
- Managed the 130 racks and 900 Kw power capacities of the data center based on demand and forecast.
- Collaborated in resolving incidents, planned activities and fulfilling service requests within SLA including audit activities support.
- Handled project deliveries thru planning, coordination and managing expectations from small-scale to large-scale projects.
- Governed the implementation and adoption of inventory management tools, policies and processes in the APJ-MENA region as an SME.
- Managed vendor relationships to negotiate favorable pricing on DC related purchases and support services.
- Provided training and guidance to third-party engineers on compliance and best practices in data center management.
IT Specialist
The National Commercial Bank
08.2015 - 01.2018
- Spearheaded the analysis, design, automation, and delivery of management reports using business intelligence tools such as Oracle OBIEE and Microsoft SSRS.
- Coordinated the IT infrastructure delivery of department projects for data cleansing and operational data store which includes deployment of Oracle engineered systems such as Exadata and Exalytics.
- Discussed project progress with project team, collected feedback on different stages and directly addressed concerns.
- Managed change requests effectively by evaluating the impacts on scope, timeline, or budget before proceeding in a timely manner to avoid delays or escalations.
- Supported the creation and deployment of operational ad hoc reports.
- Provided exceptional customer service by promptly addressing problems reported by end users.
IT Consultant
Nahil Computers
10.2011 - 07.2015
- Managed the delivery of IT infrastructure for the 83 new branches of National Commercial Bank.
- Coordinated and negotiated the schedule and resources with the functional managers.
- Conducted hardware and software cost estimates based on the design of the branch.
- Conducted regular quality assurance checks to identify and resolve any potential issues before the handover.
- Met with the project team to provide detailed project report and milestones update.
- Developed detailed project scopes outlining the objectives, timelines, deliverables and resources needed to successfully deliver the project within set parameters.
Network Engineer
Pacific Online Systeme Coporation
09.2002 - 09.2011
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Implemented WAN and LAN designs in multi-datacenter configurations.
- Recruited and trained junior engineers and fostering a collaborative team environment that prioritized knowledge sharing.
- Assisted in budget planning by accurately forecasting equipment needs based on capacity projections.
- Managed vendor relationships to negotiate contracts, procure equipment, and receive timely technical support when needed.
- Evaluated emerging networking technologies to identify potential improvements for current infrastructure.
- Provided detailed network diagrams and procedural guidelines.
Education
MBA -
University of San Jose-Recoletos
Cebu City, Philippines01.2005
Bachelor of Science - Electrical, Electronics And Communications Engineering
University of San Jose-Recoletos
Cebu City, Philippines01.2000
Skills
- Data Center Management/Operations
- IT Infrastructure
- Structured Cabling
- Network
- Inventory Management
- Project Management
- Vendor Management
- Business Intelligence
Certification
- EXIN EPI CDCP
- ITIL Foundation v3
- Lean Six Sigma Green Belt
- PMI PMP
- CCNA
Training
- PRINCE2 Foundation
- Relationship and Conflict Mgmt.
- Negotiation Skills
- Applied Project Mgmt. Workshop
- Linux Fundamentals
Timeline
Data Center Engineer
SAP
02.2018 - Current
IT Specialist
The National Commercial Bank
08.2015 - 01.2018
IT Consultant
Nahil Computers
10.2011 - 07.2015
Network Engineer
Pacific Online Systeme Coporation
09.2002 - 09.2011
MBA -
University of San Jose-Recoletos
Bachelor of Science - Electrical, Electronics And Communications Engineering
University of San Jose-Recoletos
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