Emese Koszta
Cluj-Napoca,Cluj
Summary
Seasoned business operations professional with 15 years of experience in international documentation, project coordination and quality management. Expertise includes stakeholder communication and terminology management within a multinational shared-services environment. Focus on leveraging multilingual project ownership and client coordination to enhance operational efficiency in corporate settings.
Overview
18
18
years of professional experience
Work History
Senior Multilingual Project, Client Operations & Quality Specialist
Tradoguru SRL
Cluj-Napoca
01.2012 - Current
- Managed end-to-end client delivery, including requirements clarification, prioritization, deadline coordination, quality checks and final submission.
- Reviewed and validated external deliverables for accuracy, terminology consistency, and adherence to client expectations, enhancing overall client satisfaction.
- Managed complex multilingual documentation projects across technical, legal, institutional, IT, business and marketing domains.
- Coordinated project-based external linguists by selecting suitable collaborators, assigning tasks, clarifying requirements, and monitoring delivery timelines to ensure project success.
- Established long-term international client relationships through dependable service, attention to detail, and commitment to high-quality delivery.
- Handled confidential, sensitive and regulated information in legal, institutional, technical and corporate contexts.
- Senior-level multilingual documentation, quality control, localization, project coordination and business communication services for international language service providers, institutional clients and corporate customers.
Translator Trainee
European Parliament
Luxembourg
01.2010 - 01.2011
- Translated legislative and institutional materials in structured EU environment, ensuring accuracy and confidentiality to uphold institutional integrity.
- Provided translation services for various documents within the Directorate-General for Translation, ensuring accuracy and consistency.
- Conducted terminology research using official EU resources, applying quality standards to enhance translation precision.
- Strengthened analytical and intercultural communication skills through translation of complex official documentation, facilitating clear understanding across diverse audiences.
Procurement Specialist / Procurement Analyst
Genpact
Cluj-Napoca
01.2009 - 01.2010
- Managed dual roles of Procurement Specialist and Analyst for Yahoo! Client, overseeing procurement operations for seamless execution.
- Facilitated communication with international vendors, partners, and internal stakeholders, adhering to standardized procedures and SLA-based workflows.
- Ensured accuracy and compliance of business information and procurement-related documentation through thorough verification processes.
- Managed commercial and operational procurement documentation in English, Spanish, Romanian and Hungarian.
- Prioritized tasks in a high-volume, deadline-sensitive operational environment while handling business information confidentially.
Education
MA - Conference Interpreting, Spanish - English - Hungarian
Babeș-Bolyai University
Cluj-Napoca01-2013
BA - Philology / Translation and Linguistic Studies, Spanish - English
Babeș-Bolyai University
Cluj-Napoca01-2008
Skills
- Client delivery
- Requirements clarification
- Quality checks
- Quality validation
- Complex document management
- Commercial documentation management
- Content verification
- Terminology coordination
- Localization quality assurance
- UI localisation
- Multilingual assessment
- Machine translation post-editing
- Vendor management
- Confidential information management
- Deadline management
- Deadline monitoring
- Collaboration management
- Stakeholder engagement
- Multilingual communication
- Cross-cultural communication
- Linguistic quality assurance
- Process adherence
- Structured reporting techniques
- Process adherence
Languages
Hungarian
Romanian
English
Spanish
Custom
- 15+ years of ownership in international, deadline-critical and quality-sensitive client work.
- End-to-end project coordination, including requirements clarification, external resource allocation, deadline monitoring and final quality assurance.
- Multilingual stakeholder, client and vendor communication in Hungarian, Romanian, English and Spanish.
- Strong documentation accuracy, information validation and confidential-data handling within structured workflows.
- Previous multinational shared-services experience supporting procurement operations for the Yahoo! account at Genpact.
Timeline
Senior Multilingual Project, Client Operations & Quality Specialist
Tradoguru SRL
01.2012 - Current
Translator Trainee
European Parliament
01.2010 - 01.2011
Procurement Specialist / Procurement Analyst
Genpact
01.2009 - 01.2010
MA - Conference Interpreting, Spanish - English - Hungarian
Babeș-Bolyai University
BA - Philology / Translation and Linguistic Studies, Spanish - English
Babeș-Bolyai University