Experienced Flight Attendant with over 9 years of diverse expertise in the airline industry, hospitality, and executive support. Dedicated to delivering exceptional service and safety, I've proudly served with prestigious airlines like Qatar Airways, Emirates, and Etihad. My bachelor's degree in tourism and WSET Level 1 award in wine reflect my passion for hospitality. Currently thriving at Carpatair, I ensure outstanding service and passenger safety in business, VIP charter flights, and ACMI projects. With leadership experience in a 5-star hotel and as a Personal Assistant, I excel in customer service and executive support. Eager to contribute my skills and enthusiasm to the private aviation sector.
Exceptional Customer Service: Demonstrated ability to provide exceptional service to VIP passengers, meeting individual needs and preferences.
Safety Management: Proven track record of ensuring safety and security on board Business & VIP Charter flights, adhering to strict safety protocols and regulations.
Attention to Detail: Meticulous attention to detail in coordinating catering services, onboard amenities, and special dietary requirements to enhance passenger experience.
Team Collaboration: Proficient in collaborating with flight crew and ground personnel to ensure smooth operations and uphold company reputation for excellence.
Leadership Skills: Experience in supervising cabin crew members, conducting pre-flight briefings, and maintaining crew performance records.
Cultural Sensitivity: Ability to work effectively with multicultural teams and cater to the diverse needs of passengers from different backgrounds.
Discretion and Diplomacy: Demonstrated discretion and diplomacy in handling VIP passengers, maintaining confidentiality, and resolving any issues discreetly.
Organizational Skills: Proven ability to coordinate schedules, appointments, and travel arrangements for high-profile individuals, ensuring efficiency and timeliness.
Communication Skills: Strong communication skills to address passenger concerns, provide assistance, and maintain positive relationships with customers and team members.
Adaptability: Flexibility to adapt to changing situations and environments, ensuring seamless service delivery under varying circumstances.