Estera Cristescu
Bucharest,B
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Xanterra Travel Collection
06.2021 - 09.2021
- Answered questions about store policies and addressed customer concerns.
- Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the store.
Retail Sales Associate
Xanterra Travel Collection
06.2022 - 09.2022
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Associate
H&M Hennes & Mauritz
03.2023 - 07.2023
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science - Biochemistry
University of Bucharest
Bucharest, Romania06.2024
Skills
- Outgoing Personality
- POS System Operation
- Cash Handling
- Team Leadership
- Ability to Lift 40 pounds
- Product Sales
Hobbies
I love music, going out with my friends, I like hiking, nature and I like being useful to others
Additional Information
I'm a quick learner who loves working with others. I'm outgoing and great at building relationships with people. My strength lies in being a team player and making connections with ease.
Languages
Romanian
Native language
English
Advanced
C1
Spanish
Elementary
A2
Timeline
Sales Associate
H&M Hennes & Mauritz
03.2023 - 07.2023
Retail Sales Associate
Xanterra Travel Collection
06.2022 - 09.2022
Retail Sales Associate
Xanterra Travel Collection
06.2021 - 09.2021
Bachelor of Science - Biochemistry
University of Bucharest
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