Flavia Marcus

Transitioned from a role as Project Manager to take on the responsibilities of Delivery Manager. Primary focus on overseeing the successful delivery of multiple projects, ensuring adherence to timelines, budgets, and client objectives.

• Managed diverse portfolio of projects, ensuring alignment with company and client objectives.
• Led large teams of 50+ individuals across different time zones, maintaining alignment and clarity on objectives and priorities.
• Provided guidance, support, and mentorship to team members to facilitate their professional growth and development.
• Proficient in team building, conflict resolution, and creating positive work culture conducive to achieving project objectives.
• Implemented strategies to ensure efficient collaboration and communication within dispersed teams.
• Proactively addressed challenges to maintain project momentum and achieve desired outcomes.
• Transitioned clients from sales processing to delivery team by effectively assigning roles and responsibilities and facilitating kick-off activities.
• Provided assistance to customers to address escalated issues and product-related concerns.
• Fostered a culture of continuous improvement through employee engagement initiatives such as recognition programs and open forums.
• Experienced in identifying client requirements, understanding business needs, and crafting mutually beneficial contracts that align with organizational goals.
• Skilled in assessing risks, managing expectations, and negotiating terms to mitigate potential issues and ensure successful project delivery.
• Skilled in conducting interviews to evaluate candidates' skills, qualifications, and alignment with the organization's culture for diverse positions.
• Competent at identifying top talent, building diverse teams, and contributing to the recruitment and retention of high-performing individuals.

Project - Module Import

• This was my first project as project manager
• One of the challenges of this project was, that the communication with the client was in french
• My responsibilities were to understand the client needs, and find the best ways to achieve his goals
• Technologies: CodeIgniter, Project Management, Project Planning, User Experience.

Project - e-commerce

• This was a very important project for me as I started to work on it from the beginning: I was involved in the design creation, first meetings and discussion with the client
• Technologies: Project Management, Project Planning, User Experience, SCRUM Methodology

Project - Targeting System

• Very big project with a lot of history in the company
• It was a challenge because of the complexity ( we are responsible of the development and also deployment), there are multiple teams that need to be managed (sysadmin, development)
• Technologies: Project Management (creating different documents like risk registry, stakeholder analysis, project status report ...), Project Planning

Project - Meeting participants

• On this project I only had the chance to make the planning following the SCRUM methodology
• It had a big impact in my project career, because from that point I started to use and understand SCRUM and Agile
• Technologies: Project Management, Project Planning, User Experience, SCRUM Methodology

Project - Development & On Call Support

• Small projects that needs full attention
• One project requires only On Call Support and this means to organize the team in order to have all the elements and respond on time to the request (monthly schedule, update the team regarding new projects, manage and update accounts if needed)
• The other project is about new evolutions that need to be estimated (time and budget) and planned
• Technologies: Project Management, Project Planning

Project - Automotive area

• Facilitates the project definition process
• Defines and implements adapted project methods and methodologies
• Scope and change Management
• Assesses risks and develop mitigation plans
• Communicates effectively and efficiently
• Assesses project costs and develops cost optimization proposals
• Ensures project transparency
• Conducts project optimization processes
• Is responsible for protecting the team from pressure and uncertainty
• Is focused on outputs and deliverables
• Technologies: Project Management, Project Planning, SAFe (Scaled Agile Framework)

E-Commerce - jewelry

• I've started to work on this project in Paris, with a big team
• It really helped me see how important is to be organized and to have everything planned from the beginning
• My responsibilities were to develop and maintain different features
• Technologies: Drupal 7, PHP, CSS, HTML

Commerce

• My responsibilities on this project were developing and maintaining the website
• It was also a challenge because of the need to integrate and configure a commerce module, that the client requested
• Technologies: Drupal 7, PHP, CSS, HTML, JS

Commerce - Judicial

• My responsibilities were developing and maintaining the website
• Technologies: Drupal 7, PHP, CSS, HTML