Flavia Bulfa
Timisoara,Romania
Summary
Dedicated Team Leader promoting quality assurance, issue resolution and interpersonal communication skills. Bilingual and proficient at troubleshooting and supervising talented teams. Seeking similar position in retail management. Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Team Leader Global Supplier Qualification
STADA
Timisoara, Timis
01.2020 - 09.2024
- Continuously assesses quality processes and systems in his area of responsibility to proactively identify compliance risks
- Develops mitigation plans, ensures resourcing and timely execution
- Continuously assesses and improves the performance of his function as reflected in global KPls, to meet the requirements of regulatory authorities, company standards, external and internal customers with respect to compliance, quality, service, cycle time and costs
- Provides leadership and management for the Global Quality department Supplier Qualification and sustains the quality philosophy
- Supports the vision and goals of the organization through effective decision making and the ability to drive change
- Ensures availability during Authority Inspections of STADA AG and presenting own processes
- Supports Due Diligence Actions for own processes and team with risk assessment and effort estimation
- Ensures that GMP for materials and services used for production of drug products comply with quality-, product-specific and legal requirements by initially qualifying and requalifying suppliers
- Ensures proper planning and execution of external audits of suppliers for APls, intermediates and finished products etc excipients, executed by STADA, contract partners or 3rd party auditors
- Ensures in time issuance of QP / GMP declarations on behalf of STADA group based on audits, supplier qualifications and QTAs, in alignment with global and local Regulatory Affairs departments
- Develops the Global Quality Supplier Qualification team thorough succession planning, talent management and individual development plans
- Attracts, develops, and retains a high performing team to meet the current and evolving needs of the business through effective selection, training and development, coaching and mentoring and performance management
- Responsible for the budget of the team.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Supported new hires through onboarding process for speedy and successful training.
- Monitored health and safety measures for guaranteed compliance.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Collaborated with colleagues from different backgrounds to tackle new challenges.
- Promoted professionalism among staff to develop productive relationships.
- Fostered positive employee relationships through communication, training and coaching.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Prioritised and assigned tasks for strategic and optimised distribution of workloads.
- Upskilled team members by planning and delivering training workshops.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Mediated team decision-making and problem-solving for peaceful resolutions and decision-making.
- Led team of 15 to achieve KPI targets and successfully complete assigned projects.
- Recognised exceptional individual performance for improved motivation.
- Coached team members through new or difficult workflows.
- Designed and implemented training to further develop staff based on business goals.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Developed organisational policies for administrative oversight and internal controls.
- Organised financial and operational data to help with yearly budgeting and planning.
- Established clear budgets and cost controls strategies to meet objectives.
- Planned revenue generation strategies designed for growth.
- Represented organisations at seminars, conferences and business events.
Pharmacist
SC. SANAFARM. SA
Timisoara, Timis
03.2019 - 12.2019
- Pharmacists compound preparations, fill prescriptions, educate consumers about their medication and how to take it
- In retail settings, the pharmacist compounds drugs, orders supplies when necessary, may advise physicians on drug interactions, and dispenses medications to people with prescriptions
- A pharmacist cannot give medications to those without prescriptions unless the medications are legally sold over the counter
- Pharmacists are also excellent resources if you're taking over the counter medications and need advice on whether these meds will conflict with prescription meds
- They are further responsible for making sure patients understand how to properly use prescription drugs.
- Educated patients about correct medication dosage and storage.
- Labelled medication with dose and administration guidance.
- Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
- Ordered and purchased pharmaceutical supplies, medical supplies and drugs.
- Maintained accurate and detailed records of all medications processed through pharmacy.
- Advised patients on pharmaceutical products and potential side effects for medications.
- Applied therapeutics knowledge and skills, enabling patients to receive safe and effective medication.
Pharmacy Manager
SC.SIEPCOFAR.SA
Timisoara, Timis
05.2012 - 02.2019
- Plans, organises, and coordinates pharmacy services and operations.
- Selects, trains, schedules, and evaluates professional and support staff;
- Develops and recommends policies, procedures, rules, and protocols for pharmacy services and implements as approved;
- Keeps abreast of changes in legislation pertaining to programme issues and implements changes in pharmacy services as required;
- Monitors new drugs available on the market and local medical trends to determine pharmaceutical needs for new or continuing programmes;
- Assesses inventory needs, develops bid list, and recommends the needed supply; maintains adequate inventory levels;
- Oversees and coordinates computerised billing for pharmacy services, and serves as an internal consultant to staff on pharmaceutical issues.
- Works with medical staff to give the right drug dosage to patients; orients pharmacy, medical, and other staff to pharmacy policies and procedures;
- Compounds, prepares, mixes, packages, and dispenses medicines and preparations;
- Prepares prescriptions and provides oral consultation to patients or their agents regarding prescriptions, including usage and effects;
- Maintains accurate records of prescriptions dispensed; orders, receives, and stores pharmaceutical supplies.
- Consults with physicians and staff to clarify medication orders; assumes legal custody of controlled substances in the Agency;
- Assures that controlled substances are dispensed in compliance with the law and that inventory control and record-keeping requirements are met;
- Prepares reports, statistics, and studies; maintains files and records;
- Assists in designing and updating computerised record-keeping and billing systems; inputs, accesses, and analyses data using a computer; attends meetings and conferences.
- Built strong team relationships with patients, surgeries and other healthcare professionals.
- Provided excellent levels of service in line with standards and achieved high customer satisfaction ratings.
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
- Gave timely and accurate advice to healthcare professionals and patients.
- Resolved problems encountered by patients, Doctors and healthcare providers.
- Maximised pharmacy teams' productivity through strategic staff planning.
Pharmacist
SC.SIEPCOFAR.SA
Timisoara, Timis
05.2011 - 05.2012
- Provided personalized advice on medication usage, side effects, and health maintenance to enhance patient understanding
- Accurately prepared and dispensed prescriptions, ensuring correct dosages and patient safety
- Controlling inventory, managing stock levels, and ensuring the safe storage of pharmaceuticals.
- Educated patients about correct medication dosage and storage.
- Processed and dispensed prescriptions to doctors' instructions.
- Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
- Managed pharmacy budgets through inventory management.
- Adhered to strict data confidentiality practices to safeguard patient information.
- Stored medication according to specific temperature instructions.
- Maintained accurate and detailed records of all medications processed through pharmacy.
- Received prescriptions and checked against medical histories, safeguarding patient health and safety.
- Provided patients with pamphlets and verbal instructions about taking, handling and storing medications.
- Supplied non-prescription medicines, diagnostic and therapeutic aids, providing advice to customers on effective usage.
- Trained and mentored junior pharmacy staff to increase team productivity and efficacy.
- Reviewed physician orders to assess prescription accuracy and safety.
Pharmacist in the Clinical Trial of Moviprep - Takeda
Takeda
Timisoara
05.2011 - 08.2011
- Drug Preparation Activities: means reconstituting, diluting or otherwise preparing a drug or combining, admixing or mixing together two or more substances, at least one of which is a drug, to create a final product for the purposes of giving it to the people involved in the clinical trial
- In order to ensure that the ID is in good condition for use, the pharmacist also has the duty to verify the drug product packaging and labelling, the drug substance analysis, pharmaceutical form, lot number, manufacturing and expiration dates, the correct use, handling and storing conditions, the drug administration routes and specific posology, and all dispensing, incinerating and handling procedures in the case of chemotherapy drugs.
- Adhered to strict data confidentiality practices to safeguard patient information.
Pharmacist
SC.FARMACIA VLAD 2.SRL
Timisoara, Timis
06.2009 - 04.2011
- Provided personalized advice on medication usage, side effects, and health maintenance to enhance patient understanding
- Accurately prepared and dispensed prescriptions, ensuring correct dosages and patient safety
- Controlling inventory, managing stock levels, and ensuring the safe storage of pharmaceuticals.
- Educated patients about correct medication dosage and storage.
- Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
- Applied therapeutics knowledge and skills, enabling patients to receive safe and effective medication.
- Kept up-to-date prescription records for reliable reference.
- Recorded accurate information on narcotics held and issued to maintain legal compliance.
Education
Bachler's Degree - Pharmacy
Victor Babes University of medicine and Pharmacy Timisoara
Timișoara, Timis 10.2005 - 09.2010
Skills
- People Management
- People Development
- Team Leadership
- Key Performance Indicators
- Coaching
- Excellent communication and interpersonal skills
- Skilled Multitasker
- Team player
- Ability to work under pressure
- Highly organized
- Self-Motivation
- Attention to Detail
- Emotion control
- Communication
- Detail-oriented
- Good organizational and prioritization abilities
- Leadership skills
- Stock management
- Strategic planning
- Training and Development
- Project Management
- Process Improvement
- Physical resource management
- Department management
- Employee retention strategies
- Employee coaching and mentorship
- Key Performance Indicator (KPI) management
- Resource allocation
- Team development strategies
- Gantt charts
- Employee performance reviews
- Staff appraisals
- Team supervision
- Tableau
- Cost-effective budget control
- Performance appraisals
- Microsoft Excel
- Issue resolution
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Languages
Romanian
Native
English
Fluent
German
Upper intermediate
Italian
Elementary
Spanish
Elementary
Personal Information
- Place of birth: Satu-Mare
- Date of birth: 07/15/86
- Gender: Female
- Nationality: Romanian
- Marital status: Married
Timeline
Team Leader Global Supplier Qualification
STADA
01.2020 - 09.2024
Pharmacist
SC. SANAFARM. SA
03.2019 - 12.2019
Pharmacy Manager
SC.SIEPCOFAR.SA
05.2012 - 02.2019
Pharmacist
SC.SIEPCOFAR.SA
05.2011 - 05.2012
Pharmacist in the Clinical Trial of Moviprep - Takeda
Takeda
05.2011 - 08.2011
Pharmacist
SC.FARMACIA VLAD 2.SRL
06.2009 - 04.2011
Bachler's Degree - Pharmacy
Victor Babes University of medicine and Pharmacy Timisoara
10.2005 - 09.2010
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