Flavia Suciu

• Analyze and interpret HR data in provide insights.
• Support the implementation and optimization of HR systems and tools (e.g., Service Now, Workday, Outlook, Excel),
• Ensure data integrity by conducting audits and resolving inconsistencies in employee records and HR system.
• Support end-to-end HR operations including onboarding, contract management, data changes, and offboarding.
• Strictly adhere to SLA (Service Level Agreement)

and KPI requirements by:

- Prioritizing and processing service requests within agreed response and resolution times.

- Collaborating with HR teams to streamline workflows and eliminate delays.

- Participate in quality audits and reporting, ensuring continuous process improvement and client satisfaction.

• Content Review & Moderation: Evaluated and analyzed a wide range of user-generated content, including text, images, and videos, to ensure compliance with platform policies and community guidelines.
• Data Analysis: Identified trends and patterns in content violations, providing comprehensive reports and actionable insights to improve moderation processes and reduce future violations.
• Risk Assessment: Utilized analytical skills to assess potential risks associated with user content, proactively recommending actions to mitigate the spread of harmful material.
• Quality Assurance: Ensured the accuracy and consistency of content moderation by analyzing performance data, implementing feedback, and continuously contributing to process improvements.
• Compliance Monitoring: Stayed informed of industry regulations and ensured content moderation practices adhered to legal standards, reporting any unlawful or inappropriate material to relevant authorities.
• Collaboration: Worked closely with cross-functional teams, including legal, policy, and product teams, to refine and update content moderation strategies and guidelines.
• Training & Development: Provided key insights to assist in the development of training materials for new moderators, utilizing analytical assessments and observed trends to improve moderation accuracy and efficiency