Roxana Petrovici
Bucharest;Romania
Summary
- Stewardess
Skilled as a Ship Steardess with over 7 contracts, experienced in serving clients and running successful trips. Brings strengths in organisation and problem-solving paired with upbeat personality and readiness to assist others. Experienced in providing exceptional service to passengers and ensuring their comfort and safety. Consistently maintain high standards of cleanliness and organisation on board.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Stewardess -Bartender
''Mega Expres 3 '' Ship-Corsica Ferries
Toloun, France
11.2025 - 01.2026
- Managed inventory of onboard supplies, including food, beverages, and linens, to maintain optimal stock levels.
- Served meals and beverages to passengers, ensuring a pleasant dining experience by attentively responding to requests and preferences.
- Handled guest complaints with professionalism, resolving issues promptly to maintain positive onboard experiences.
- Delivered exceptional customer service, promptly addressing and resolving passenger inquiries to enhance onboard experience.
- Collaborated with the captain and crew to ensure adherence to maritime regulations and standards.
Stewardess -Bartender
''Mega Andreea''Ship-Corsica Ferries
Toloun, France
07.2025 - 09.2025
- Maintained a positive bar environment through friendly, professional service and appropriate handling of customer concerns.
- Adapted to fast-paced environments, managing multiple tasks simultaneously without compromising service quality.
- Kept bar stocked and organised for easy access and quick service to customers.
- Delivered outstanding customer experiences, mixing and serving drinks with energy and enthusiasm to maintain a fun, relaxed atmosphere.
Self service Stewardess
''Cruse Europa'' -Grimladi Line
Olbia, Italy
03.2025 - 06.2025
- Demonstrated knowledge of emergency procedures, contributing to a safe environment for guests and crew.
- Conducted thorough cleaning and maintenance of cabins and communal areas, upholding the highest hygiene standards.
- Participated in continuous professional development, attending workshops and training to enhance service delivery.
- Negotiated with suppliers to procure high-quality products and services, optimising onboard offerings.
- Maintained strong guest satisfaction by promptly acting on requests and providing excellent customer service.
- Kept cabins clean, tidy and safe with continuous care.
Self Service Stewardess
‘’Mega Regina’’ Ship -Corsica Ferries Company
Toloun, France
10.2024 - 01.2025
- Served meals and beverages to passengers, ensuring a pleasant dining experience by attentively responding to requests and preferences.
- Managed inventory of onboard supplies, including food, beverages, and linens, to maintain optimal stock levels.
- Maintained organised and easily accessible first aid kids with bandages, medications and supplies.
- Assisted individuals with limited physical capabilities to board and leave transport vehicles.
Self Service Stewardess
‘’Mega Victoria'' Ship- Corsica Ferries
Toloun, France
05.2024 - 08.2024
- Maintained organised and easily accessible first aid kids with bandages, medications and supplies.
- Trained new stewardesses in service protocols, safety procedures, and customer interaction techniques.
- Assisted individuals with limited physical capabilities to board and leave transport vehicles.
- Collaborated with the captain and crew to ensure adherence to maritime regulations and standards.
- Coordinated with the culinary team to serve high-quality meals and beverages, meeting dietary requirements.
Education
Faculty of Law Profile
University of Bucharest
'Titu Maiorescu' 1994
Ceronav:Constanta
Waitress Certificate -
Skills
- Guest relation management
- Customer service
- Conflict resolution
- Inventory management
- Food and beverage service
- Training and onboarding
- Team collaboration
- First aid management
- Adaptability
- Hygiene standards
- Positive attitude
- Hospitality
- Customer service and communication
- Customer service excellence
- Housekeeping techniques
- Passenger assistance
- Patience under pressure
- Inclusive attitude
- Housekeeping
- Culinary knowledge
- Food safety awareness
- Decision making
- Responsible decision-making
- Hospitality management
- Public speaking confidence
- Meal preparation
- Guest relations
Personal Information
- Passport Number: Yes
- Date of birth:16.08.1974
- Nationality: Romanian
- Driving Licence: Yes
Languages
Italian
Advanced
C1
French
Beginner
A1
English
Upper Intermediate
B2
Certification
- Seamanbook (Stewardess)
- STCW Courses: Basic Training
- Security Awareness Training & Security Training For Seafarers With Designated Security Duties
- Passenger Ships
- Hygiene Courses For Catering Personnel (HCCP)
- PSCRB
- Eng 1
- Waitress Certificate
References
Reforcons Crew Agency:+40725996869
Languages
5,C1,2,A2,6,C2
Timeline
Stewardess -Bartender
''Mega Expres 3 '' Ship-Corsica Ferries
11.2025 - 01.2026
Stewardess -Bartender
''Mega Andreea''Ship-Corsica Ferries
07.2025 - 09.2025
Self service Stewardess
''Cruse Europa'' -Grimladi Line
03.2025 - 06.2025
Self Service Stewardess
‘’Mega Regina’’ Ship -Corsica Ferries Company
10.2024 - 01.2025
Self Service Stewardess
‘’Mega Victoria'' Ship- Corsica Ferries
05.2024 - 08.2024
Faculty of Law Profile
University of Bucharest
Ceronav:Constanta