Florea Sebastian-Iulian
delivery
Summary
Motivated and hardworking professional with diverse experience in customer service, logistics, hospitality, and team management. Throughout my career as a courier, assistant casino manager, pizza chef, waiter, and PVC production operator, I have developed strong practical, organizational, and problem-solving skills.
I am eager to apply my hands-on experience, reliability, and attention to detail to a new role as an auto mechanic or green space maintenance worker. I am passionate about working with my hands, maintaining equipment, and ensuring that every task is completed safely and efficiently. I am also committed to continuous learning and professional development, aiming to build a long-term career in a technical or outdoor environment where I can contribute to high-quality results and team success.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Delivery driver
Fan Courier
Oradea, Romania
09.2023 - Current
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Completed deliveries with smile and patient, personalised service.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Resolved customer complaints effectively, restoring trust in the service provided.
- Navigated various routes efficiently, leading to increased route coverage.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Completed emergency deliveries successfully despite challenging conditions.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Safely loaded and unloaded packages with zero material damage.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Maintained vehicle cleanliness for a professional appearance.
- Improved client satisfaction by delivering packages promptly and accurately.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
Production operator (Plastic moulding)
Precon
Oradea, Romania
05.2020 - 08.2023
- Completed daily production logs for accurate record keeping.
- Utilised strong problem-solving skills whilst identifying defects in final products.
- Mastered use of various hand tools for assembly tasks, resulting in seamless operations.
- Trained new staff on operation procedures, fostering a safe work environment.
- Kept workstation clean and organised for efficient operations.
- Reduced wastage by recycling defective products back into the production line.
- Assembled and adjusted plastic moulding machine settings, achieving optimal productivity.
deputy casino manager
Palace Amussement
London/Croydon, United Kingdom
03.2018 - 05.2019
- Resolved conflicts between customers or staff promptly, maintaining a harmonious environment.
- Developed strong relationships with high-profile clients to maintain loyalty and repeat business.
- Designed floor layout optimally to maximise player engagement and comfort.
- Oversaw employee scheduling whilst considering optimal staffing levels at peak times.
- Cultivated an atmosphere of fun and excitement, improving overall customer experience.
- Coordinated special events and promotions, driving increased footfall and revenue growth.
- Negotiated contracts with suppliers to secure best prices for equipment and services.
- Conducted regular audits on games of chance, ensuring compliance with gaming regulations.
- Monitored financial performance of the casino to ensure profitability.
- Trained new employees, resulting in a consistent high-quality service across the team.
- Improved customer service standards for enhanced player satisfaction.
- Updated operational procedures according to latest industry trends for competitive advantage.
- Maintained security protocols with regular checks and updates to safety measures.
- Ensured smooth casino operations by efficiently managing staff and overseeing all table games.
- Reviewed surveillance footage regularly as part of ongoing commitment to security efforts.
- Liaised with law enforcement agencies when necessary, enhancing security within the premises.
Pizza maker
GoGo Pizza
London/Croydon, United Kingdom
08.2017 - 03.2018
- Handled phone and online orders to meet service targets.
- Maintained strict dietary requirement compliance according to individual requests to minimise health hazards and ensure customer satisfaction.
- Kept an organised workstation, enabling quick access to tools and ingredients during rush hours.
- Demonstrated knowledge of various types of pizza doughs offering customers a variety of choices.
- Maintained portion control and quality assurance procedures to ensure product conformity and first-class [Type] standards.
- Excelled in multitasking under busy conditions, keeping order processing timely and efficient.
- Rinsed tomatoes, onions and peppers to add ingredients to pizza.
- Implemented portion control measures to minimise waste and maximise profit margins.
- Efficiently created and served minimum [Number] pizzas per [Timeframe] without compromising product quality.
- Adapted quickly in fast-paced environments whilst maintaining calmness under pressure.
Waiter
Spoon
Oradea, Romania
01.2017 - 07.2017
- Managed table settings for optimal dining experience.
- Explained dish components clearly to inform customers' decisions.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Assisted in food preparation, resulting in timely service delivery.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Managed timing standards in food deliveries to minimise delays.
production operator SMA
Celestica
Oradea, Romania
03.2016 - 12.2016
- Consistently met production objectives, maintaining adherence to schedules and Standard Operating Procedures (SOP).
- Identified production improvement opportunities, reducing department costs.
- Set up production equipment, verifying correct functionality and calibration compliance to maximise machinery efficiency.
- Improved overall productivity with regular equipment checks and calibrations.
Education
electronics
Constantin Brancusi high school
Oradea, Romania 09.2011 - 07.2015
Skills
Communication
undefinedLanguages
Romanian
Native
English
Upper intermediate (B2)
French
Beginner
Spanish
Beginner
Accomplishments
In my professional career, my greatest achievement was in London, when I worked at a casino. My skills and dedication were quickly recognized, and within three months of being hired, my hard work was rewarded with a promotion to Assistant Manager. The tasks were more complex, but I truly enjoyed the responsibility and the opportunity to grow professionally.
Interests
My hobbies are dancing, listening to music, and spending time with my family — going for walks in the park or exploring new places together
Timeline
Delivery driver
Fan Courier
09.2023 - Current
Production operator (Plastic moulding)
Precon
05.2020 - 08.2023
deputy casino manager
Palace Amussement
03.2018 - 05.2019
Pizza maker
GoGo Pizza
08.2017 - 03.2018
Waiter
Spoon
01.2017 - 07.2017
production operator SMA
Celestica
03.2016 - 12.2016
electronics
Constantin Brancusi high school
09.2011 - 07.2015