Florenta-Diana Aninosanu
Bucharest
Summary
A key goal is to implement and develop innovative communication ideas and projects.I have a strong sense of community, high adaptability and fast learning, alongside my interpersonal conflict resolution skills.
Overview
1
1
year of professional experience
Work History
Barista
Ted's Coffee
06.2023 - Current
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Bachelor of Science -
FACULTATEA DE SOCIOLOGIE SI ASISTENTA SOCIALA
Bucharest, Romania 04.2001 -
High School Diploma -
Colegiul National Gheorghe Lazar
Bucharest, Romania 04.2001 -
Skills
Soft selling
Adaptive and creative
Exceptional customer service
Fluent in English
Active listener
Problem-solving abilities
Adaptability and Flexibility
Interpersonal Skills
Advanced Microsoft Office Skills
Time Management
Multitasking
Goal Setting
Analytical Skills
Self Motivation
Project Coordination
Team Collaboration
Timeline
Barista
Ted's Coffee
06.2023 - Current
Bachelor of Science -
FACULTATEA DE SOCIOLOGIE SI ASISTENTA SOCIALA
04.2001 -
High School Diploma -
Colegiul National Gheorghe Lazar
04.2001 -