FLORIN CRISTE
PETRILA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
General Manager, Gas Stations
BARIL FORTE
11.2021 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Housekeeping Supervisor
THE GRAND LODGE HOTEL
06.2017 - 09.2020
- Monitor workers to ensure that safety regulations are followed, warning or disciplining those who violate safety regulations
- Monitor logging operations to identify and solve problems, improve work methods, and ensure compliance with safety, company, and government regulations
- Supervise or coordinate the activities of workers engaged in logging operations or silvicultural operations
- Schedule work crews, equipment, or transportation for several different work locations.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Evaluated employee performance and developed improvement plans.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Monitored staff performance and provided feedback to drive productivity.
Food Runner
ELK PRIME
11.2017 - 06.2020
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Cultivated warm relationships with regular customers.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted with bussing tables and cleaning up spills.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Engaged in suggestive selling and other sales techniques.
Regional Coordinator
AMERICAN
10.2013 - 06.2017
- Contact prospective customers to present information and explain available services
- Sell services or equipment, such as trusts, investments, or check processing services
- Evaluate costs and revenue of agreements to determine continued profitability.
Server
9380'S
06.2015 - 10.2015
- Describe and recommend wines to customers
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Prepare checks that itemize and total meal costs and sales taxes
- Take orders from patrons for food or beverages
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
- Inform customers of daily specials
- Stock service areas with supplies such as coffee, food, tableware, and linens
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers
- Describe and recommend wines to customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Valet/Bellman
ELEVATION HOTEL & SPA
06.2014 - 09.2015
- Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles
- Keep parking areas clean and orderly to ensure that space usage is maximized
- Patrol parking areas in order to prevent vehicle damage and vehicle or property thefts
- Greet customers and open their car doors
- Calculate parking charges, and collect fees from customers
- Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles
- Lift, position, and remove barricades in order to open or close parking areas
- Inspect vehicles in order to detect any damage
- Escort customers to their vehicles in order to ensure their safety
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts
- Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
- Complete baggage insurance forms.
- Explained important features of guest rooms to travelers.
- Escorted guests to assigned rooms and transported luggage.
- Delivered newspapers, mail, packages, faxes and check-out invoices to guest rooms.
- Escorted guests to and from rooms and assisted with baggage.
- Greeted arriving guests and assisted with luggage, sports equipment and pets.
- Assisted with loading and unloading of luggage from motor coaches and other vehicles.
- Opened doors and transported luggage for customers with care and efficiency.
- Trained and supervised new staff members on baggage handling procedures.
- Loaded and unloaded baggage and luggage on and off conveyor belts.
President
THE LEAGUE OF STUDENTS OF UNIVERSITY OF PETOSANI
02.2013 - 03.2014
- Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise
- Inspect event facilities to ensure that they conform to customer requirements.
Education
Transportation and Traffic - Mechanical Engineering
UNIVERSITY OF PETROSANI
Petroşani, HD06.2014
Master Degree - Mechanical Engineering
UNIVERSITY OF PETROSANI
Petroşani, HD06.2016
Skills
- Staff Training
- Project Planning
- Product Analysis
- Profit and Loss Accountability
- Vendor Negotiations
- Market Growth
- Team Training
- Supervision and Training
- Staff Motivation
- PC Competency
Timeline
General Manager, Gas Stations
BARIL FORTE
11.2021 - Current
Food Runner
ELK PRIME
11.2017 - 06.2020
Housekeeping Supervisor
THE GRAND LODGE HOTEL
06.2017 - 09.2020
Server
9380'S
06.2015 - 10.2015
Valet/Bellman
ELEVATION HOTEL & SPA
06.2014 - 09.2015
Regional Coordinator
AMERICAN
10.2013 - 06.2017
President
THE LEAGUE OF STUDENTS OF UNIVERSITY OF PETOSANI
02.2013 - 03.2014
Transportation and Traffic - Mechanical Engineering
UNIVERSITY OF PETROSANI
Master Degree - Mechanical Engineering
UNIVERSITY OF PETROSANI
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