Florin Mihai

Registered with the Care Quality Commission (CQC) and delivered safe, effective, caring, responsive, and well-led domiciliary care services. * Led the service in accordance with the CQC Single Assessment Framework, embedding the Quality Statements across all areas of service delivery. * Ensured compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, CQC Fundamental Standards, Mental Capacity Act 2005, Care Act 2014, and GDPR. * Developed and implemented robust quality assurance systems including internal audits, governance meetings, service reviews, action plans and continuous quality improvement initiatives. * Oversaw incidents, accidents, safeguarding concerns, complaints, and lessons learned, ensuring timely investigations and actionable improvements. * Led safeguarding investigations in partnership with Local Authorities, ensuring the safety and wellbeing of people receiving care. * Carried out comprehensive care assessments, risk assessments, environmental assessments and developed person-centred care plans tailored to individual needs. * Facilitated person-centred care that enhanced dignity, independence, choice, and respect for individuals. * Ensured effective medicines management through competency assessments, MAR audits, medication observations and staff supervision. * Recruited, inducted and managed care staff, senior carers and office personnel, ensuring safe recruitment practices and regulatory compliance. * Delivered comprehensive in-house training covering all Care Certificate Standards together with specialist clinical and mandatory training. * Conducted regular supervisions, competency assessments, spot checks, probation reviews, annual appraisals and performance management meetings. * Executed disciplinary procedures, investigations, grievance processes, and absence management, ensuring compliance with employment legislation. * Oversaw staff rotas, care allocation, emergency on-call support and business continuity planning. * Monitored service quality through audits, observations, client feedback, staff engagement and governance reports. * Built strong working relationships with GPs, District Nurses, Occupational Therapists, Social Workers, Continuing Healthcare Teams, Local Authorities and safeguarding professionals. * Ensured effective infection prevention and control practices, health and safety compliance and risk management across the service. * Managed referrals, assessments, care package implementation and regular care reviews to ensure changing needs were identified promptly. * Monitored KPIs including compliance, training, incidents, medication errors, complaints, staffing levels and quality outcomes. * Promoted a positive learning culture through reflective practice, continuous professional development and evidence-based improvements. * Demonstrated visible leadership, openness and transparency, creating a positive culture focused on continuous improvement and high-quality care.

• Provided person-centred support to adults with learning disabilities, autism, and complex needs, promoting independence, dignity, choice, and inclusion.
• * Developed positive, professional relationships with individuals, families, advocates, and multidisciplinary professionals to achieve positive outcomes. * Facilitated community access, appointment attendance, education, employment, leisure activities, and social relationship maintenance for individuals. * Implemented Positive Behaviour Support (PBS) strategies and followed behaviour support plans to reduce anxiety and promote positive outcomes. * Used effective communication techniques, including non-verbal communication, active listening, and person-specific communication methods. * Ensured safe medication administration and accurate recording in line with company policies and MAR charts. * Completed accurate daily records, incident reports, risk assessments, behaviour charts, and care documentation to maintain regulatory compliance. * Safeguarded vulnerable adults by recognising, reporting, and escalating safeguarding concerns in line with local safeguarding procedures. * Supported individuals with meal planning, food preparation, nutrition, hydration, budgeting, shopping, and household tasks to encourage independent living skills. * Worked collaboratively with nurses, social workers, psychologists, occupational therapists, speech and language therapists, and families to deliver holistic care. * Champion equality, diversity, human rights, and person-centred values throughout all care activities. * Followed infection prevention and control procedures, moving and handling guidance, health and safety legislation, and risk management processes. * Responded calmly and effectively during emergencies, behavioural incidents, and safeguarding situations while maintaining the safety of individuals and others.
• * Participated in regular training, supervision, competency assessments, and continuous professional development.

• Supervised and supported a team of care staff to deliver safe, high-quality, person-centred domiciliary care. * Assisted the Registered Manager with the day-to-day operation of the service, ensuring compliance with CQC Fundamental Standards and company policies. * Conducted spot checks, competency assessments, observations, and medication audits, ensuring compliance with care standards and enhancing service quality. * Carried out care assessments, risk assessments, and care plan reviews, ensuring care reflected individuals’ changing needs and preferences. * Delivered personal care, medication support, moving and handling assistance, nutrition and hydration support, and end-of-life care as necessary. * Acted as a mentor for new employees by delivering inductions, shadow shifts, and ongoing guidance to promote safe working practices. * Supported staff through regular supervision, coaching, and performance feedback, fostering professional growth and improving care delivery. * Responded to incidents, accidents, safeguarding concerns, and complaints, escalating issues appropriately and completing accurate documentation. * Assisted with staff rotas, care allocation, and emergency cover to ensure continuity of care. * Liaised with families, GPs, district nurses, social workers, occupational therapists, and other healthcare professionals to coordinate care, ensuring holistic and integrated service provision. * Ensured accurate completion of daily care records, MAR charts, incident reports, and electronic care documentation. * Promoted dignity, respect, independence, equality, diversity, and person-centred care in every aspect of service delivery. * Maintained compliance with infection prevention and control, health and safety legislation, moving and handling procedures, and medication management policies. * Supported continuous quality improvement through audits, service user feedback, and action plans.

• Planned and delivered engaging PE lessons to students aged 11–16 (Key Stages 3 and 4), promoting physical fitness, teamwork, and healthy lifestyles. * Assessed students’ progress and adapted teaching strategies to meet individual learning needs and abilities. * Created a positive, inclusive, and safe learning environment where all students could participate and achieve their potential. * Organised and supervised sports, extracurricular clubs, competitions, and school events to enhance student engagement and promote a healthy lifestyle. * Promoted positive behaviour, discipline, respect, and sportsmanship in accordance with the school’s behaviour policy. * Ensured compliance with health and safety regulations, carrying out risk assessments for practical activities and maintaining safe use of sports equipment. * Monitored student attendance, achievement, and wellbeing, maintaining accurate records and preparing progress reports to inform teaching strategies. * Collaborated with teaching staff, senior leaders, parents, and external organisations to support student development and wellbeing, fostering a network of support. * Supported students with special educational needs (SEND), adapting activities to ensure inclusion and equal participation. * Encouraged students to develop confidence, resilience, leadership, communication, and teamwork skills through sport and physical education. * Assisted with curriculum planning, departmental meetings, school events, and whole-school initiatives. * Participated in staff training and continuous professional development to maintain high teaching standards

• Planned and delivered structured football training sessions for youth and adult players, focusing on technical, tactical, physical, and psychological development. * Developed season training programmes and match preparation plans to maximise individual and team performance. * Coached players in ball control, passing, shooting, defending, positioning, fitness, and game awareness. * Led the team during league matches, tournaments, and friendly fixtures, making tactical decisions and in-game adjustments. * Created an inclusive, positive, and motivating environment that promoted discipline, teamwork, respect, and sportsmanship. * Assessed player performance and provided constructive feedback to support continuous improvement. * Identified talented players and supported their progression through personalised coaching and development plans. * Coordinated training sessions to ensure structured skill development and fitness improvement. schedules, fixtures, team selection, and player rotations. * Ensured the health, safety, and welfare of all players by carrying out risk assessments and following safeguarding policies. * Worked closely with parents, club officials, referees, and other coaches to promote effective communication and player development. * Managed equipment, training resources, and match-day logistics. * Encouraged healthy lifestyles, resilience, leadership, confidence, and a strong work ethic through sport.
• Organised and oversaw training sessions to enhance player skills, physical fitness, and tactical understanding.
• Ran targeted drills and practices to develop athletes' sports skills and boost overall performance.
• Ensured safety during training and exercises, minimising risk of injuries and protecting facility equipment.

• Led and supervised firefighting teams during emergency incidents, ensuring the safety of personnel and the public. * Coordinated emergency response operations for fires, road traffic collisions, rescues, hazardous material incidents, and other emergencies. * Conducted dynamic risk assessments, informing critical operational decisions that ensured effective emergency response. * Mentored firefighters, enhancing their skills through targeted leadership and coaching. * Planned and delivered practical training exercises, ensuring operational readiness and compliance with fire service procedures. * Maintained high standards of health and safety, ensuring all operations complied with national legislation and organisational policies. * Inspected and maintained firefighting equipment, emergency vehicles, and protective equipment to ensure operational effectiveness. * Investigated fire incidents, prepared detailed reports, and contributed to post-incident reviews and lessons learned. * Worked collaboratively with police, ambulance services, local authorities, and other emergency agencies during multi-agency incidents. * Implemented community fire safety education and prevention campaigns, increasing public awareness and preparedness. * Managed incident documentation, operational records, and compliance reporting with accuracy and professionalism. * Promoted teamwork, discipline, professionalism, and continuous improvement within the fire service.

• Competed as a professional football player in league, cup, and tournament competitions, consistently performing at a high level. * Represented the club with professionalism, commitment, and sportsmanship both on and off the field. * Participated in daily training sessions to enhance technical skills, tactical awareness, physical conditioning, and match preparation. * Collaborated with coaches, fitness staff, physiotherapists, and teammates to optimise individual and team performance. * Maintained peak physical fitness through structured strength and conditioning programmes, nutrition, and recovery plans. * Analysed match performances using video analysis to identify strengths and areas for improvement. * Executed tactical game plans and adapted to various formations and playing styles to effectively contribute during competitive matches. * Demonstrated leadership, communication, teamwork, and resilience in high-pressure environments. * Adhered to club policies and regulations to maintain professional standards. with club policies, league regulations, anti-doping requirements, and professional codes of conduct. * Participated in community outreach, promotional events, and youth development activities representing the club.