Florin Rusanu

- Manage the sales of Suzuki products and services in a consistent manner that leads to the achievement of the sales targets.

- Increase profitability, turnover, and market share.

- Ensure a high level of customer satisfaction.

- Develop and maintain the dealer network.

- Supervise the dealers' activities and ensure the implementation of Suzuki Brand Promise within the dealer network.

- Follow the implementation of Suzuki sales standards and ensure compliance with the local legal framework for sales and network development.

- Contribute to management and coordination of the Sales Department within the Suzuki organization.

- Participate in national events organized by the Suzuki Marketing Department and locally by Suzuki dealers to increase brand awareness and create lead opportunities for Suzuki services and products.

- Cooperate efficiently with all company departments in order to establish synergies leading to sales increase and successfully launching of the new Suzuki products and services.

- Elaborate, implement, and provide training programs for the sales area that can be implemented with the support of external partners.

- Monitor the market and competitors' activities, provide relevant reports and information, propose adequate commercial policies to stimulate sales.

- Maintain and monitor the existing dealer network, and develop new dealer partnerships in accordance with Suzuki's business policy.

- Manage and coordinate field managers, provide support to sales staff and dealer's sales activities, and negotiate sales prices and fleet discounts.

- Elaborate risk management analyses for Suzuki business and dealer network relations.

- Accurately forecast the annual, quarterly, and monthly sales targets.

- Support the handling of customer complaints in relation to sales activities.

• Responsible for defining general strategy and budgeting, as well as for daily monitoring of all operational activities and processes
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• In charge of recruiting, training, and operational management of the used car sales business for seven Mercedes Benz sales points located in Bucharest, Timisoara, Constanta, Sibiu, and Ploiesti.
• Coached new entry team members to acquire the necessary sales skills and high product knowledge.
• Secured partnerships on multiple levels and created connections in mass media in order to maximize used car brand visibility
• Developed the used car sales volumes and profitability.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.

• Managing the entire chain of the selling process, from establishing the buying values to reconditioning, until selling to a customer, and maintaining after-sales relationships.
• Prepare, review, and revise the marketing strategy based on market information and statistical data.
• Development of volumes and profitability.
• Recruitment and training.
• Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
• Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
• Solidified the sales and delivery operations teams, bringing together the teams in a competitive yet respectful, fair-play, and secure workplace.
• Built young, dynamic, professional teams for three sales points with a positive mindset toward both sales and customer relations.

• Responsible for retail and B2B new car fleet sales for Dacia and Renault brands.
• Show and explain all vehicle features and functions.
• Offered comprehensive knowledge of vehicle operations and brand features.
• Negotiated vehicle prices and secured financing for customers, explained sales warranty, and optional products.
• Attended auctions and secured important contacts regarding sales numbers and brand image.
• Collaborated closely with finance teams to provide tailored financing solutions for clients, facilitating smoother transactions.
• Conducted regular training sessions for junior sales representatives to share industry knowledge, best practices, and valuable insights into fleet sales processes.