Offering 10 years of experience in the industry with history of
recognition for performance and with expertise in analysis and
quantitative problem-solving skills, as a Quality Coach I have been
dedicated to company growth and improvements.
Driven by a passion for quality improvement, I excelled at enhancing customer satisfaction. Leveraging skills in Coaching, I led teams to achieve operational excellence, embodying continuous improvement and strategic problem-solving.
Committed to self-development, detail-orientated, skillful at managing deadlines and conducting team reviews, passionate about delivering quality and service.
Deadline management
undefinedITIL v3 Certified
I’m passionate about personal development. I love taking courses, reading, and gaining new insights. I also work on cultivating resilience, maintaining a positive mindset, and managing my time efficiently to stay on track with what matters most, especially since I have become a mother.
I absolutely love reading, it keeps my mind sharp and is one of my favorite ways to relax and recharge. From non-fiction books, to parenting, coaching, leadership, lifestyle and all there is that can helm pe expand my knowledge, boost my imagination, and dive into new worlds.
There's this saying that "It’s not just about the destination; it’s about the journey". Traveling is one of my biggest passions. It inspires and gives me the opportunity to step out of my comfort zone as every trip I take broadens my perspective and challenges me to adapt to new situations.
Cooking allows me to remain focused on the present moment, it's a relaxation means for me. I guess it’s my way of expressing creativity. I like eating good food, am interested in maintaining a healthy lifestyle and that takes me to preparing healthy, delicious meals for myself and others (it’s such a great way to connect with people)