Flor Janeth Delgado
Civil Engineer
Olanu
Summary
Field Engineer highly skilled in project management and safety procedures. Talented individual offering 5 years of experience and training. Proven talent in Structures and Foundations.
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Developed technical skills and problem-solving abilities in dynamic, on-site environment, now seeking to transition into new field. Proven track record of effectively managing complex projects and ensuring operational efficiency. Ready to bring detail-focused approach and analytical mindset to new challenges and opportunities.
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
11
11
years of professional experience
Work History
Crew Member
Popeyes® Louisana Kitchen
05.2023 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Crew Member Cook
Mc'Alister's Deli
02.2023 - Current
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Kept kitchen up to code for health and safety inspections.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items according to recipe to drive quality and consistency.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Exhibited adaptability by quickly learning new menu items, recipes, and preparation methods as required by seasonal changes or promotions.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
- Reduced food waste through proper portion control measures and careful monitoring of product expiry dates.
- Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Promoted a safe working environment by strictly adhering to safety procedures and promptly addressing potential hazards.
- Collaborated with team members to provide seamless customer service during peak hours.
- Cleaned and sanitized work areas, utensils and equipment.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Field Engineer
Alcaldía San Antonio Del Tequendama
02.2016 - 06.2016
- Provided review of design modifications and requests for clarification.
- Managed team in troubleshooting efforts that alleviated errors.
- Identified major issues that could arise and provided solutions for these problems.
- Monitored construction methods and installations, inspection and testing processes.
- Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
- Prepared documentation that would be used in requests for proposal.
- Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
Field Engineer
Sabogal Campos CIA
05.2015 - 08.2015
- Provided review of design modifications and requests for clarification.
- Managed team in troubleshooting efforts that alleviated errors.
- Identified major issues that could arise and provided solutions for these problems.
- Monitored construction methods and installations, inspection and testing processes.
- Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
- Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
- Identified any key changes to project that could affect cost, completion date and customer relationship.
- Increased safety standards by enforcing strict adherence to industry regulations and company protocols.
Junior Structural Engineer
CCR Ingenieros Asociados
06.2014 - 09.2014
- Assisted in the preparation of permit applications, coordinating with local authorities to ensure code compliance and timely approvals.
- Utilized AutoCAD and Revit for efficient drafting of 2D and 3D structural models, increasing accuracy and reducing time spent on revisions.
- Recommended appropriate foundation types based on geotechnical analysis and site conditions, ensuring long-term stability of structures.
- Collaborated with senior engineers to develop comprehensive project plans, ensuring timely completion and adherence to budget constraints.
- Developed strong relationships with clients, contractors, and fellow engineers by maintaining a professional demeanor and consistently delivering high-quality work.
Education
Civil Engineer - Engineering
UNIVERSIDAD CATOLICA
Bogota, Colombia 05.2001 -
Skills
Site inspections
Procedural documentation
Team communication
Quality control
Safety procedures
Staff coordination
Engineering
Timeline
Crew Member
Popeyes® Louisana Kitchen
05.2023 - Current
Crew Member Cook
Mc'Alister's Deli
02.2023 - Current
Field Engineer
Alcaldía San Antonio Del Tequendama
02.2016 - 06.2016
Field Engineer
Sabogal Campos CIA
05.2015 - 08.2015
Junior Structural Engineer
CCR Ingenieros Asociados
06.2014 - 09.2014
Civil Engineer - Engineering
UNIVERSIDAD CATOLICA
05.2001 -
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