Gabriela Mihaila

• Increased team engagement and focus on results through motivational programs and internal resources, promoting professional growth opportunities within the organization.
• Aligned team goals with overarching organizational objectives to drive consistent results throughout the team, always having in focus patients medical experience, at all its phases
• Created internal processes for repeated prevention programs and medical care
• Developed high-performing sales teams through targeted recruitment, training, and mentorship.
• Collaborated with sales, marketing and other internal teams to meet shared goals.

•In collaboration with Sales Trainers, Digital Trainers and L&D specialists from RO and MD, deliver training aligned to Sales strategy in order to have positive impact on field KPIs.

•Lead idea generation to support field strategy and define impact/ importance and execution.

•Identify training needs for the sales population and support and drive through both remote and in person learning.

•Measure current performance and KPI impact in line with global strategy.

•Responsible for driving adoption and engagement of Avon tools.

•Deliver new training solutions and content.

•Use defined tools and platforms to deliver solutions effectively; working with and understanding different types of participants/ learners.

•Deliver Train the Trainer to Trainers and wider training team to ensure thorough understanding and high levels of capability that upon delivery training will inspire and engage target audience.

•Follow online training trends and tools expertise to collaborate with different stakeholders and deliver effective online learning solutions/materials.

•Use coaching expertise and team development understanding to consider different approaches i.e. coaching, mentoring, shadowing.

•Understand Field Fundamentals and processes to deliver effective training on different topics.

•Ensure the Sales strategy is clearly communicated and understood across the team.

•Responsible for Field Coaching Framework development, providing Train the Trainer and support for Trainers on this process.

• Supervising Representatives experience in order to feed their passion for beauty products
• Mentaining energy and high standard services in order to keep the Representatives that join Avon loyal and really feel they are the most privileged customers
• Planning and execution of Field Incentive programs
• Competitor Research
• Focus Groups in order to receive direct feedback on programs, prizes or incentive mechanisms
• Demonstrating flexibility working with team members to remedy any issues and as soon as possible coming up with solutions

• E-learning Training content creation: presentantions, scorm files, video files, unboxing and others, in order to help the Sales Force to achieve goals, also based on a blended learning strategy
• Project Leader/ Administrator/ Content creator of a new LMS tool for Sales Force
• Support in the development of online shops and involvement with the team on diverse digital projects associated with the improvement of digital tools
• Digital Conference Roadshows in order to digitalize Sales Force, in baby steps
• Creation of digital training content materials for both online and offline training sessions
• Project Leader of a reporting tool for Sales: creating Business Requierment documents, testing, preparing training materials and engage people to pass from PDF reporting static files to every 5 minutes updated Sales reports
• Digital content creator for other digital projects like Online Business Gazette, unboxing, different videos or Facebook #digitalfriday posts

• More than 5000 training hours for Sales Force, on different topics like Direct Selling, Presentation Skills, Time Management, Prospecting, Networking, Communication Skills and so on
• Delivered new Sales members onboarding and training sessions
• Designed and implemented sales training program and documentation for both Avon Leaders and Area Sales Managers
• Developed and led group training courses to align with the company strategy, in order to achieve the Sales targets
• Providing feedback and coaching on sales and soft skills
• Facilitate blended learning solutions and consider creative solutions that meet learner's needs in order to optimize impact across the business
• Researched and obtained relevant course materials to achieve training objectives
• Supportive and inspirational for Sales Force

• Established long-term customer relationships through prompt and courteous service
• Led cross-department initiatives to develop and pursue cost reduction programs
• Being part of one of the most important projects in the company history - introducing shrink sleeve labeling
• Creating selling materials and promotion catalogs, in order to engage new customers and loyal the existent ones with new products

• Implemented marketing strategies which resulted in 30% growth of customer base
• Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings
• Capitalized on industry and market trends in order to find new solutions and enhance business operations