Gabriela Suta

Serve as regional lead overseeing the preparation, negotiation, and finalization of site contract templates, negotiation parameters, and associated contractual documentation.

Ensure quality, objectivity, and comprehensive risk analysis to support efficient and compliant contract execution.

Lead client-facing negotiations in alignment with company contractual standards, processes, and risk frameworks.

Provide regional oversight and conduct contractual risk assessments in accordance with established governance guidelines.

Negotiate contractual terms within approved parameters, escalating deviations as required while balancing company and client expectations.

Deliver training and guidance to team members on approved templates, negotiation strategies, and client requirements.

Identify and evaluate legal, financial, and operational risks to ensure alignment with organizational and client contractual considerations.

Act as primary regional escalation point for external clients regarding terms and conditions outside standard negotiation parameters.

Provide strategic recommendations and alternative solutions to facilitate timely and mutually acceptable contract execution.

• Serving as the primary point of contact for global vendor management across all clinical phases (I–IV)
• Overseeing a broad portfolio of vendors, including Central and Regional Labs, Imaging, Central IRB, IRT, eCOA, Patient Recruitment and Retention, IMP distribution, and Real-World Data (RWD) providers
• Leading vendor selection, qualification, and requalification processes in close collaboration with the Quality Management team
• Managing contract negotiation, execution coordination, and ongoing contract administration
• Provide budgeting and financial support for vendor-related activities across stakeholders.
• Overseeing vendor onboarding, internal/external meeting coordination, and relationship management
• Monitoring vendor performance, proactively managing issues, and escalating concerns as needed to ensure resolution and alignment with project objectives
• Participating in client audits and supporting quality and compliance initiatives across vendor operations
• Therapeutic Areas: Ophthalmology, Dermatology, Oncology | Phases I–IV

• Serve as vendor primary contact during the contract negotiation;
• Manage vendor documentation coordination for contracting and vendor selection processes .
• Lead vendor budgeting support and contract negotiations for RFPs.
• Responsible to coordinate the CDAs, DPAs, MSAs, WOs, COs, Services Agreements to execution.
• Support the global team in preparing for internal and external meetings such as Capabilities meetings or Vendor Committee Meetings;
• Onboard all new vendors;

• Serve as primary client contact during the negotiation phase
• On-going interface with clients regarding contractual issues during the lifetime of a project
• Establish and maintain direct client contact
• Create, negotiate and finalize budgets and contractual documents, including Start-up Agreements, Work Orders and Change Orders
• Development of account specific standards for contracts, including presentation of budget, payment terms, standard contract language, etc., and discussion/negotiation with client as appropriate
• On-going proactive involvement with project management in review of project status, including review of contractual status to ensure compliance with contractual terms and milestones and identification of changes in scope in contracts
• Communicate with and inform the FBP of ongoing budget changes and provide finance system load ready budget tools in accordance with relevant policies and procedures
• Ensure information relating to contractual documents are processed into and maintained in relevant databases
• Customize Parexel templates to meet client template requirements
• Participate in the development and testing of tools and procedures

• Overall management responsibility for the contract process.
• Create and finalize contractual documents, including Start-Up Agreements, Work Orders and Change Orders.
• Development of account specific standards for contracts, including presentation of budget, payments terms, standard contract language, etc. and discussion/negotiation as appropriate;
• On-going proactive involvement with project management in review of project status, including review of contractual status to ensure compliance with contractual terms and milestones and identification of changes in scope in contracts.
• Participate in the development and testing of tools and procedures (Sales Force)- Sales Force Super User.

• Collaborated with Region and Country Leads, as well as Business stakeholders, to ensure data accuracy within product catalogs.
• Managed the portfolio of printing products, ensuring they were up-to-date and aligned with business objectives.
• Oversaw the timely execution of pre-approved pricing refresh cycles, ensuring accuracy and consistency across the region.
• Played an active role in pricing improvement initiatives and development plans, contributing to the optimization of pricing strategies.
• Managed the creation and maintenance of product catalogs, ensuring they were accurate and reflective of current offerings.
• Led process simplification and efficiency initiatives to enhance operational workflows and improve overall effectiveness.

• Pricing Management: Oversee and manage the pricing strategy for deals (Switzerland and Austria). Collaborate with sales teams to ensure pricing is aligned with market conditions, business objectives, and profitability targets. Provide insights on pricing structures, adjustments, and ensure accurate implementation on all deals.
• Workload Management: Efficiently allocate tasks and responsibilities among team members to ensure a balanced workload. Monitor and adjust workloads based on team capacity and priority shifts.
• Vacation Management: Oversee and manage team schedules, including work-from-home arrangements and vacation time, ensuring continuous support for operations and no disruption in productivity.
• Team Setup & Role Management: Ensure that the right team structure is in place by leveraging key roles and optimizing workload distribution for maximum efficiency and effectiveness.
• Conflict Management: Address and resolve conflicts within the team promptly, fostering a collaborative and productive work environment.
• Reporting: Manage and deliver regular reports on team performance, task status, and other key metrics to senior leadership. Provide insights on areas for improvement and potential solutions.
• Process Changes Implementation: Lead the implementation of new or updated processes within the team. Ensure smooth transitions with minimal disruptions while maintaining productivity.
• Customer Escalations: Serve as the first point of contact for escalated customer issues. Actively work to resolve concerns, communicate solutions, and ensure customer satisfaction.
• Prioritization of Requests: Prioritize incoming requests based on business needs and urgency. Ensure the team is focused on high-priority tasks to meet deadlines and client expectations.
• Recruitment Participation: Actively participate in the recruitment process for new team members, from reviewing resumes to conducting interviews, ensuring the hiring of candidates who align with team needs.

• Timely Processing of Requests: Handled pricing requests from the Sales Organization and Sales Representatives, ensuring that all requests were processed within agreed-upon timeframes to meet business expectations.
• Request Coordination & Adherence to Guidelines: Managed and coordinated pricing requests in alignment with company guidelines, ensuring smooth workflows and compliance with internal procedures across cross-functional teams.
• Data Accuracy Verification: Verified the accuracy of data within pricing requests, ensuring that pricing information, product details, and customer data were consistent and correct.
• Authorization & Compliance Management: Ensured all necessary authorizations and approvals were obtained prior to processing any pricing request, collaborating with relevant stakeholders to ensure compliance with internal and external policies.

• Checking and recording accounting operations related to payments and receipts following work instructions / procedures.
• Checking and recording of travel expenses and expenses for company personnel.
• Checking and recording internal and external supplier’s invoices.
• Proceeding synthetic and analytical inventory items and fixed assets.
• Checking and registration of invoices for expenditures incurred for the acquisition of goods.