Gayathri Gali

OutSystems Developer

Company: HCL (Client: Achmea)
Duration: 2 years 5 months
Team: Outperformers

Job Responsibilities:

• Developed and delivered 4–5 enterprise applications using OutSystems for the customer, ensuring high performance and scalability.
• Designed and implemented low-code solutions to streamline business processes, reducing manual effort and improving efficiency.
• Worked on end-to-end application development, including UI design, business logic, database integration, and deployment.
• Integrated applications with external APIs, databases, and third-party services to enhance functionality.
• Conducted code reviews and collaborated with team members to ensure best practices and maintainability.

• Resolve 300+ weekly customer inquiries via chat and email, consistently exceeding targets
• Helped company attain the highest customer service ratings (as determined by external auditors)-earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness

• Rich short text conversation using semantic key controlled sequence generation
• Used Python as Coding Language and SQL as Database

• Connecting Social Media to E-commerce: Cold Start Product recommendation using Micro blogging
• Used java as Coding Language and SQL as Database

• Online payment of municipal taxes and maintenance system
• Used java as Coding Language and SQL as Database