Summary
Overview
Work History
Education
Skills
Timeline
Generic

Geanina-Irina Cleciu

Craiva,AR

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Overview

10
10
years of professional experience

Work History

Operation Manager

Coding Hub Craiova
05.2023 - Current
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Sales Manager

Coding Hub Romania
03.2021 - 04.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Attended industry events and conventions to expain sales opportunities.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Oracle Application Support

Accenture Solutions
02.2015 - 07.2015
  • Proposed database changes to ease monitoring and administrative effort.
  • Provided resources and skill sets to support DBA functions for applications.
  • Established working relationships across various departments to understand existing and emerging IT requirements.
  • Developed automated processes to manage database creation in virtualized or cloud environment.
  • Troubleshoot and resolve medium production data issues
  • Analysis of completeness and consistency of orders
  • Loading data with semi-automatic and manual procedures
  • Act as technical resource
  • Provide data analysis and validation and data cleaning if required
  • Interact with internal and external clients to understand requirements, explain issues and prioritize TT

IT Customer Service Associate

Accenture Solutions
09.2014 - 02.2015
  • Monitor servers and applications performance and availability and respond accordingly through service requests
  • Event Management (analyze alerts and logs)
  • Following pre-defined procedures and documentation to aid timely task resolution
  • Provide metrics for capacity management
  • Assists in the development of new environmental monitoring procedures, protocols

Education

Bachelor of Science - Computer And Information Sciences

University Of Bucharest
Bucharest, Romania
07-2016

Skills

  • Contract Management
  • Process Improvement
  • Inventory Management
  • Performance monitoring
  • Labor Relations
  • Incidents management
  • Business Development
  • Organizational Management
  • Business Planning

Timeline

Operation Manager

Coding Hub Craiova
05.2023 - Current

Sales Manager

Coding Hub Romania
03.2021 - 04.2023

Oracle Application Support

Accenture Solutions
02.2015 - 07.2015

IT Customer Service Associate

Accenture Solutions
09.2014 - 02.2015

Bachelor of Science - Computer And Information Sciences

University Of Bucharest
Geanina-Irina Cleciu