George Uzun

• Writing and project management
• Planning
• Organisation
• Dividing tasks
• Motivating members
• Evaluation and control
• Offering feedback
• Involving in the events

• Acted as the primary liaison between moderators and the coordination team (FTEs, scheduling team, and other stakeholders), ensuring seamless communication and workflow.
• Ideated and implemented process improvements to optimize session operations
• Provided ongoing support to moderators, addressing and resolving challenges related to session scheduling, delivery, and post-session tasks.
• Communicated all process-related updates effectively, ensuring team alignment and clarity.
• Led change management initiatives by organizing and delivering demonstrations and training sessions.
• Coordinated upskilling sessions to address skill gaps, ensuring high performance standards are maintained.
• Managed the Performance Accelerator internal Allyis project, organizing weekly practice sessions, facilitating scheduling, and providing constructive feedback to enhance facilitation and moderation skills (managed scheduling, practice sessions facilitation, feedback collection, and communication).
• Conducted proactive process checks with the team to identify and prevent potential issues.
• Participated in recruitment and selection interviews for team positions, contributing to talent acquisition and team development
• Acted as onboarding buddy and delivered onboarding sessions for new hires
• Contributed to 3 QBR presentations for client stakeholders and presented the extra initiative report to showcase additional efforts and achievements.
• Managed and ensured smooth session operations, handling unforeseen challenges efficiently.
• Contributed to extra learning initiatives, such as the Learning Newsletter, by providing two topics each month to promote continuous learning and development.
• Demonstrated strong project management skills by overseeing multiple initiatives, ensuring timely delivery, and maintaining high standards of quality.
• Led by example, setting a high standard for team performance and professionalism, and fostering a culture of continuous improvement and excellence.
• Coordinated regular team meetings to discuss challenges, successes, and goals for upcoming initiatives within the community.
• Mentored junior moderators, offering guidance on policy interpretation and conflict resolution tactics.

• Facilitate onboarding sessions for the Sales employees
• "Front-facing" immersion MC-role - directs and guides programming throughout each day
• Encouraging learner participation
• Plays a leadership role in ensuring the event runs smoothly
• Leading preparation calls and dry runs
• Keeping a high level of engagement in the sessions - content presentation
• Responsible for "background" activities
• Troubleshoots issues that may arise
• Tracks attendance and time
• Managing breakout rooms
• Creating polls and whiteboards for the sessions
• Increased participant engagement by incorporating interactive activities and group discussions into sessions.
• Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
• Implementing feedback from the lessons learned sessions
• Maintaining a great collaboration with the moderators and any other team members
• Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.

• Conducting research for various training topics
• Creating training structures
• Development of training design
• Delivery of soft-skills trainings such as public speaking, communication, negotiation and representation, teamwork, time management
• Delivery of trainings such as leadership, public policies, project management, project writing, organizational culture
• Creating feedback forms
• Supporting the training strategy at national level
• Delivery of certain parts of a train of trainers course
• Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

• Support sales and marketing teams in market research
• Provide analytical reports to sales, marketing
• Create and maintain account database and market insight database - Conduct in-depth competitor analysis
• Analyze and interpret market reports
• Present results and reports to stakeholders globally
• Assist marketing and sales managers at account insight activities
• Support marketing manager in campaign performance activities

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Creating AWBs
• Elaborating work orders
• Doing audit on the open shipping requests and close them
• Doing reports in Power Bi
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

• Coordination of USR activity - Coordinates the meetings of the Board of Directors and of the GeneralAssembly of the USR
• Develops the Union Strategic Plan with the other members of the Board of Directors
• Represents the Union in relation to third parties having the right to sign and stamp
• Coordinates the preparation of the Annual Report of the Students' Union of Romania
• Decides with the other members of the Board of Directors, on the project managers at national level
• Supervise the activity of the Fundraising Department / Partnerships
• Supervise the activity of the Communication Department
• Supervise the activity of the Commission for Education and the Social Dimension of Higher Education
• Mediate any divergences between the member associations of the Union
• Managed crisis situations effectively while minimizing disruption to daily operations.
• Supported project management team for optimal performance.

• Ensures efficient communication within the General Assembly and the

Board of Directors

• Developed comprehensive meeting agendas, facilitating productive discussions focused on achieving desired outcomes.
• Responsible with the headquarters management
• Responsible with the USR archive
• Moderator of the official discussion groups of the USR
• Responsible for the correspondence in general and the USR register
• Responsible for the USR documents and their organization
• Manages the federation e-mail address
• Coordinates and ensures the smooth running of the General Meetings and of the meetings of the Board of Directors
• Draws the Minutes within the general meetings
• Responsible with the Annual Reports
• Monitor the changes that occur in the official documents of the USR (Statute, Resolutions, Internal Order Regulations, Policies or positions

• Served food and beverages promptly with focused attention to customer needs
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
• Maintained a clean and orderly dining area for an enjoyable guest experience
• Responsible for following federal, state and restaurant policies and regulations for serving alcoholic beverages in a responsible manner
• Handled guest concerns in a professional manner by taking fast and appropriate action to solve problems

• Processing of various back-office operations
• Creation and verification of the necessary documentation
• Processing of incoming applications from branches
• Resolving possible incidents related to the activity
• Reconciliation of accounts
• Managing the data of the bank's clients
• Certification of the financial statement of the accounts of the clients of the bank

• Maintaining communication with student organizations in the south-east (the cities of Bucharest and Constanta - 25 student associations)
• Convening and moderating regional meetings
• Coordination and implementation of national projects in the south-east area
• Organizing workshops on departments aimed at sharing best practices among the member organizations of the Union
• Supporting member organizations by human, material and informational resources in their own projects
• Collaborated with senior management to develop strategic initiatives and long term goals.

• Enhanced customer satisfaction by providing personalized assistance and product recommendations.
• Provided excellent customer service, addressing inquiries and resolving issues swiftly.
• Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.

• Convening and moderating generally and the board meetings - Association leading
• Conflict management
• Representing the association in relations with the external environment
• Setting goals and strategy for the organization's activities
• Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
• Managed crisis situations effectively while minimizing disruption to daily operations.
• Supported project management team for optimal performance.
• Directed change management initiatives that aligned volunteers with evolving organizational objectives.
• Led operational team in development, rollout, and management of new product lines.

Council:

• Consultation with students
• Informing colleagues on the topics discussed in meetings
• Communicate the students' problems and proposing solution for them - Initiatives with the purpose to increase quality in the student environment

Senate:

• Owning quality of student senator, I had the responsibility to attend Senate meetings where we discuss things related to university management and be the voice of the students that I was representing
• I also kept my colleagues in the loop about the topics approached and do an activity report at the end of the mandate.

• Participation at meetings
• Organizing campaigns to collect clothes and toys
• Fundraising campaigns
• Organizing charity parties
• Promoting events online and offline
• Assisted with special events and programs