Support on any Windows configuration, issue and debug
George Vaida
Oradea,BH
Summary
Quick learner, can adapt easily to new working environments
Honest person which is dedicated 100% to the job with wide general experience.
Flexible person seeking employment which will allow development, growth, make use of the skills and always seek to achieve a high standard in the work undertake.
Have sustained an GPS monitoring company from the position of head of technical department
Have sustained an IT company which was offering support, troubleshooting and maintenance and selling of IT equipment for 50 private and state companies. Have the ability to identify a failure component part of a desktop or a laptop also provide upgrades and OS migrations, can offer customer support face to face, remote and over the phone for a lot of different problems and software error codes.
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination and resource allocation. Dedicated to training and mentoring while cultivating a productive work culture.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
8
8
Certifications
2
2
Languages
Work History
Head of Technical Office
Cargo Track Solutions
Oradea
01.2019 - 03.2021
- In charge of technical department team, with continuous coaching and mentoring, monitoring team work flow, generate performance reports and based on challenges that each individual has scheduling weekly training to cover key factors for every employee into having right knowledge for better self-confidence, time management and overcome any challenge that may lay ahead.
- Main activity of company was offering customers complete fleet solutions
- GPS tracking of trucks, trailers, vehicles
- Developing and testing configurations for different devices so that they are in sync with vehicle brand, model, year of manufacturing and with needed data to be obtained from on board computer.
- Monitoring route, distance, stops duration, fuel level, fuel consumption, alarms for fuel theft, tachograph driving times, remote driver card and tachograph download also complete and detailed reports available for generating
- Improved office operations by automating client correspondence, record tracking and data communications.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Store Manager
Domino`s
Sheffield
09.2015 - 12.2018
- Ensuring that quality audits are completed to high standard
- Managing manpower resource effectively to make sure all business objectives are met consistently
- Conduct timely performance evaluations and follow up and give on-the-job feedback for performance
- Maintain in-depth knowledge of all safety and security standards and report all incidents within 24 hours to agreed reporting line
- Develop relationships with local communities/businesses through attending community events and contacting potential customers directly
- Develop and utilize local store marketing
- Inspect store and ensure meets correct standards at all times
- Strive to achieve and exceed company goals
- Conduct preventative maintenance on equipment
- Complete end of day process (computer updates, inventory reports etc.) and other financial reports
- Ordering stock and completing current stock
- Food Safety supervision, recruitment, cash control, cost control
- Reinforce execution of key company policies and standards
- Supervise and monitor team members and coach where applicable
- Handle all difficult customer issues that are referred to the manager by a team member
- Ensure final product(s) are quality checked
- Maintain appropriate product inventory levels and complete all Commissary orders to correct timescales
- Ensure safe handling of product through appropriate training, food rotations, expiration dates and full adherence to food safety good practice
- Conduct regular team meetings, game plans, shift meetings
- Communicate national promotions to team members
- Keep staff notice boards updated
- Build positive relationships with team members and create fun and motivated atmosphere
- Monitor manager log and emails, responding accordingly
- Resolve team members’ concerns escalating as necessary
- Capable of leading large team of staff in a busy environment
- Able to work under pressure in a fast-paced environment
- Completing daily and weekly staffing schedules according to expected business volumes
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Protected store from loss or theft by setting and enforcing clear security policies.
Computer & Information Systems Manager - 2nd / 3rd
Aibox Consult IT
Oradea
02.2013 - 09.2015
- Customer Care, Technical Support, Maintenance, Service and Training
- Identify situations requiring urgent attention
- Timely resolution for issues and requests via telephone and remote support
- Proficiency in the troubleshooting and resolution of all client queries on all Windows operating systems, wide range of applications, also Office 2007/2010/2013 and advise user on appropriate action
- Full support for Android gadgets
- Planning and undertaking scheduled maintenance upgrades, maintaining records of software licenses
- Maintaining up to date Antivirus levels, anti-malware and encryption deployment on all machines company wide
- Experience of dealing with software errors, virus infections, internet connection problems, hardware failure
- Maintenance and configure gadgets, computers, laptops, network hardware, DNS/DHCP, TCP/IP, Ethernet, wireless router, printers, scanners, upgrades, configuring and testing of any new hardware and software
- Managing and monitoring of backups in multiple locations, system images, restoring data, data recovery and systems migration
- VMware Virtualization, DVR Surveillance setup & Magento platform programming
- Purchasing of IT equipment and software in line within agreed budgets
- Recommended system improvements, accounting for budgetary concerns and performance requirements.
- Up to date with new hardware release and updates
- 2nd and 3rd Line technical support, answering support queries via phone, email, using remote control software tools to provide fault resolution, diagnosis and direct contact.
- Managed output quality and control of documents processed on assigned equipment.
- Generated reports covering details about data, system operation and error monitoring.
- Performed detailed server backups.
- Retrieved information "Data recovery" using appropriate software programs.
- Reacted calmly during times of highly stressed or emergency situations.
Assistant Manager
FF Group
Oradea
09.2011 - 02.2013
- Managing and motivating staff, making sure sales targets are met
- Helping to interpret reports and predicting future sales, pitching ideas to senior management, reacting to any changes in customer demand
- Cashing marketed products in store and releasing invoices
- Reception of merchandise in store stock
- Various operations like return, exchange, transfer of merchandise between stores and issuing the necessary documents
- Preparing the monthly accounting documents, organization and management of them
- Arrange items sold in store to meet certain requirements required in fashion
- Solving various problems or situations arising with timeliness, reliability and professionalism!
- Treating customer with professionalism and seriousness!
- Getting feedback from customers
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Created employee schedules to align coverage with forecasted demands.
Education
No Degree - Silviculture Engineering
Faculty of Environmental Protection
Oradea 09.2019 - Current
High School Diploma -
Technical College „Traian Vuia"
Oradea 04.2006 - 04.2008
High School Diploma -
Technical College „Traian Vuia"
Oradea 04.2003 - 04.2006
Skills
Black Box testing
undefinedAdditional Information
- Driving license category B & A
Software
Support on any Android device
Support for Office pack
Black box testing of any software or app
Certification
CompTIA 220-801 or JK0-801: CompTIA A+ Essentials
Hobbies
. mountain hiking
. drones
. aquariums
. astrophotography
Timeline
CompTIA 220-801 or JK0-801: CompTIA A+ Essentials
12-2019
CompTIA 220-802 or JK0-802: CompTIA A+ Practical Application
12-2019
CompTIA N10-006: CompTIA Network+
12-2019
Microsoft 70-680 TS: Configuring Windows
12-2019
Microsoft 70-685 Pro: Windows, Enterprise Desktop Support Technician
12-2019
Microsoft 70-686 Pro: Windows, Enterprise Desktop Administrator
12-2019
Microsoft 70-688: Managing and Maintaining Windows
12-2019
Microsoft 70-697: Configuring Windows Devices Windows
12-2019
No Degree - Silviculture Engineering
Faculty of Environmental Protection
09.2019 - Current
Head of Technical Office
Cargo Track Solutions
01.2019 - 03.2021
Store Manager
Domino`s
09.2015 - 12.2018
Computer & Information Systems Manager - 2nd / 3rd
Aibox Consult IT
02.2013 - 09.2015
Assistant Manager
FF Group
09.2011 - 02.2013
High School Diploma -
Technical College „Traian Vuia"
04.2006 - 04.2008
High School Diploma -
Technical College „Traian Vuia"
04.2003 - 04.2006
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