Georgiana Miu

• Process and verify supplier invoices, ensuring accuracy and compliance with company policies;
• Manage and reconcile employee expense reports, including payment processing;
• Prepare and execute supplier payments according to agreed terms and internal deadlines;
• Issue client invoices based on validated requests and maintain accurate billing records;
• Performed credit checks on potential clients reducing risk of bad debts;
• Calculate and apply penalties for late payments, ensuring accuracy and compliance with contractual terms;
• Supporting the annual audit process by preparing necessary documentation.

• Recruiting blue-collar personnel, especially drivers, within a short timeframe and managing their allocation across fleets;
• Maintaining constant communication with fleet managers to ensure efficient operational coordination;
• Managing and resolving challenging situations related to employees and operational activities;
• Implementing and monitoring a process for verifying and maintaining service quality standards;
• Organizing and delivering training sessions for the team to support skill development and alignment with internal procedures.
• Conducted exit interviews to gather valuable feedback and insights from departing employees.

• Generated daily reports in order to check the income and the working time for each driver.
• Collaborated in meetings to brainstorm ideas for company’s performance.
• Passed on the prebooked transfer requests to the drivers.
• Maintained constant communication with the drivers.
• Prevented delays by making sure that operations stay on track.
• Trained the new drivers on to use the driver mobile app and adhere to the procedures in order to maintain a professional service for the customer.

• Presented company services to the clients on the phone.
• Managed inbound calls for a seamless customer experience.
• Registered and verified transfers according to specified criteria.
• Developed service offers and delivered them to clients on time.
• Effectively handled customer requests and complaints through phone and email.

• Managing accounting for invoices issued to both internal and external customers, as well as service suppliers;

• Recording and processing receipts and payments based on bank statements, expense reports, and cash register transactions;

• Generating client invoices in alignment with ongoing project activities and contractual terms;

• Developing and organizing the required documentation to support the annual inventory procedures in accordance with internal policies;

• Manage and reconcile employee expense reports, including payment processing;

• Prepare and execute supplier payments according to agreed terms and internal deadlines;

• Preparation, review and submission of monthly, quarterly and annual tax returns.