Gianina Marlena Draghici
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth
Overview
8
8
years of professional experience
1
1
Certification
Work History
Accounts Receivable Specialist
REMOBIS REFUND SERVICE C.V.
11.2024 - Current
- Ensuring the accurate and timely allocation of incoming payments.
- Contributing to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Utilizing Microsoft Excel, SAP FICO software to manage invoices and payments.
Senior Specialist VAT Recovery
TAX REFUND SRL
01.2021 - Current
- Managing and resolving requests received from the authorities of EU member states.
- Monitoring the progress of requests and responses from authorities, ensuring favorable resolution and the collection of due amounts.
- Managed migration project to achieve timely and successful delivery.
- Maintaining regular communication with clients to collect and validate the necessary documents.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Tracking payments received from authorities, reporting to the accounting department, and managing any payment discrepancies.
Specialist VAT Recovery
Tax Refund SRL
09.2019 - 12.2020
- Reviewing fiscal documents submitted by clients for VAT recovery.
- Submitting D318 declarations, respecting the applicable legislation and the particularities of each refunding country.
- Managing and resolving requests received from the authorities of EU member states.
- Collaborated with cross-functional teams to drive project success and meet objectives.
- Training and supervising new employees during the onboarding process, ensuring their efficient integration into the team and understanding of internal procedures.
- Enhanced productivity by implementing effective solutions for complex issues.
Management Control Assistant
Auchan Retail Romania
01.2019 - 09.2019
- Verifying the accuracy of data in the contracts registered on the electronic system.
- Supporting the team at the month-end closing: invoicing services on the dates established by contracts or internal decisions.
- Monitoring price disputes by centralizing them.
- Preparing periodic reports requested by coordinators or buyers regarding the evolution of price disputes.
- Managing discount invoices, verifying their accuracy, and then registering them.
- Improved document management by organizing files and records consistently.
- Supporting buyers and assistants with the registration of commercial annexes.
- Providing support to suppliers when they have requests related to invoicing, documents, etc.
Junior Collection Officer
Garanti BBVA Romania
04.2017 - 12.2018
- Managing the portfolio of clients with overdue bank loans.
- Negotiating and setting the amounts and terms of payment.
- Worked with customer to create debt repayment plan based on current financial condition.
- Communication with branches in order to correctly inform customers about due dates and payment amounts.
- Following up the payments made by customers.
- Training new employees.
Customer Services Agent
Mellon Group
11.2016 - 04.2017
- Managing the portfolio of clients with debts by negotiating and setting the payment deadlines and following up their payments.
- Presentation and promotion of banking products.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Education
Master - Leadership and Business Consulting
Hyperion University
06.2021
Bachelor - Finance and Banking
Faculty of Economics and Business Administration
07.2016
Skills
Microsoft Office
Fast Learning
Attention to detail
Comunication
Financial Analysis
Investigative research
Strong client relations skills
Team bonding
Accurate payment posting
Account reconciliation
Month-end closing procedures
Process improvements
Certification
Human Resources Officer, Premium Teaching (Certificate)
Languages
English - Fluent
Romanian - Native Speaker
French - Basic
Timeline
Accounts Receivable Specialist
REMOBIS REFUND SERVICE C.V.
11.2024 - Current
Senior Specialist VAT Recovery
TAX REFUND SRL
01.2021 - Current
Specialist VAT Recovery
Tax Refund SRL
09.2019 - 12.2020
Management Control Assistant
Auchan Retail Romania
01.2019 - 09.2019
Junior Collection Officer
Garanti BBVA Romania
04.2017 - 12.2018
Customer Services Agent
Mellon Group
11.2016 - 04.2017
Bachelor - Finance and Banking
Faculty of Economics and Business Administration
Master - Leadership and Business Consulting
Hyperion University
Similar Profiles
ANGELICA PUERTAANGELICA PUERTA
Sales Assistant at Property Tax Refund Service Of ILSales Assistant at Property Tax Refund Service Of IL
Jon ConoverJon Conover
Customer Experience Supervisor at Republic Bank & Trust Co. - Tax Refund SolutionsCustomer Experience Supervisor at Republic Bank & Trust Co. - Tax Refund Solutions
Ahmed DahirAhmed Dahir
Tax preparer at Brothers Tax and RefundTax preparer at Brothers Tax and Refund