Giurgiu Alexandra Georgiana
Food Industry Engineer
Floresti
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Sales Assistant
Sonya Mod
Floresti
09.2021 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability, and pricing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Assistant Manager
Carrefour
Cluj-Napoca
03.2021 - 09.2021
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Customer Care Specialist
Bloomanity
Floresti
10.2018 - 04.2020
- Responded to customer needs through competent customer service and prompt problem-solving.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Streamlined operational efficiencies by managing accounts and contracts and processing system orders and cancellations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Created customer profiles by answering questions and providing tailored experiences based on interests and agendas.
Education
High School Diploma -
Tehnological HighSchool Victor Ungureanu
Campia Turzii 10.2009 - 05.2013
Bachelor of Science - Food Sciences And Technology
USAMV
Cluj Napoca 10.2013 - 07.2017
Skills
Attention to Detail
undefinedTimeline
Sales Assistant
Sonya Mod
09.2021 - Current
Assistant Manager
Carrefour
03.2021 - 09.2021
Customer Care Specialist
Bloomanity
10.2018 - 04.2020
Bachelor of Science - Food Sciences And Technology
USAMV
10.2013 - 07.2017
High School Diploma -
Tehnological HighSchool Victor Ungureanu
10.2009 - 05.2013
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