Gloria Guardado
Dallas
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Leasing Consultant
Centra Partner Management Office
11.2022 - 12.2024
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Maximized rental income while minimizing expenses through effective planning and control.
Insurance Agent
State Farm
03.2021 - 09.2022
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Pancreas /Package Handler
Cargill Meat Solutions
03.2014 - 01.2021
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions
- Use hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Helped train new employees in safe practices and warehouse procedures.
Education
High School Diploma -
Beardstown High School
05.2013
Skills
- Business processes and procedures
- Cross-cultural communication
- Inventory Records
- Sales generation
- Customer Experience
- Online marketing
- Translation verification
- Computer Management Systems
Languages
Spanish
Proficient
C2
English
Proficient
C2
Timeline
Leasing Consultant
Centra Partner Management Office
11.2022 - 12.2024
Insurance Agent
State Farm
03.2021 - 09.2022
Pancreas /Package Handler
Cargill Meat Solutions
03.2014 - 01.2021
High School Diploma -
Beardstown High School
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