Hi, I’m
Hapa Emanuel
Account Receiveble
Bucharest,Romania
Summary
Experienced finance and logistics professional transitioning to IT. Skilled in financial management, process optimization, and utilizing strong interpersonal and communication skills. Passionate about technology and AI, with self-taught proficiency in data analysis and cybersecurity. Strong analytical and problem-solving abilities, eager to contribute effectively in a dynamic IT environment. Competent Accounts Receivable Specialist bringing [Number] years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
10
years of professional experience
8
years of post-secondary education
3
Certifications
Work History
D&S Global Solutions
ACCOUNTS RECEIVABLE SPECIALIST
05.2023 - Current
Job overview
- Dynamic and detail-oriented professional with extensive experience in accounts receivable management and logistics operations
- Proven track record in optimizing financial processes, ensuring timely payments
- Adept at analyzing financial data, resolving discrepancies, and maintaining accurate records
- Strong organizational skills with commitment to improving workflow and operational efficiency.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
BMW Oxford
LOGISTICS SPECIALIST
04.2021 - 03.2023
Job overview
- Managing import and export customs clearances
- Performing pickup/delivery arrangements for busy freight forwarding company
- Ensures customer requirements are met and documents are completed in timely and efficient manner
- Proactively communicates with customers
- Accountable for end to end job file ownership to include monitoring and commercial activities
- Work with assigned customers to be open, honest and build long term, strong relationships
- Creating/confirming transport order system to ensure pickup or delivery of shipment
- Managing customer bookings
Rudolph & Hellmann - Oxford
VDU OPERATOR
1 2020 - 4 2021
Job overview
- Carry out administrative duties to support warehouse
- Match purchase orders to sales orders and distribute to sales associates for processing
- Ensure that all documentation is filed accurately
- Fill requisitions, work orders, or requests for materials, tools, or other stock items.
- Sort material according to size, type, style, color, or product code.
- Carry out tasks as assigned by warehouse supervisor/manager.
- Identify damage, loss, or surplus of goods and materials stored in warehouse.
- Maintain records of all activities and processes in storehouse
- Supervise other warehouse clerks
Computer Generated Solutions - Bucharest
CUSTOMER SERVICE REPRESENTATIVE
11.2016 - 07.2019
Job overview
- Took calls from American customers, finding quick solutions to their issues by researching their account information distributed throughout multiple platforms, as well as applying active listening skills to finding and resolving new issues; basic technical support, billing and pricing issues, fraud research, de-escalating and containing call
- Submitted and resolved various tickets by creating and updating trackers and system logs, reviewing and responding to e-mails from other representatives, quality control and agent feedback sessions
- Other responsibilities included supporting and advising newer agents and handling difficult cases and customers appointed by supervisor.
- Manually input of information into specialized systems, detecting and correcting errors in orders submitted into our processing systems
Presto Pizza SRL - Bucharest, RO.
CUSTOMER SERVICE
09.2014 - 11.2016
Job overview
- Took orders from customers via telephone and from partner companies and registered them in systems.
- Handled multilingual order requests.
- Took escalated calls and handled customer complaints
- Delivered training to newly hired agents.
Education
Politehnica University of BucharestBucharest
Some College (No Degree) from Mechanics And Mechatronics
01.2011 - 07.2014
"Anghel Saligny" TECHNOLOGICAL HIGH SCHOOLBraila
High School Diploma
01.2007 - 04.2011
Skills
SQL
Certification
Ultimate AWS Certified Developer Associate 2024
Timeline
The Complete Python Developer
04-2024
Ultimate AWS Certified Developer Associate 2024
06-2023
ACCOUNTS RECEIVABLE SPECIALIST
D&S Global Solutions
05.2023 - Current
DevOps Beginners to Advanced with Projects
05-2023
LOGISTICS SPECIALIST
BMW Oxford
04.2021 - 03.2023
CUSTOMER SERVICE REPRESENTATIVE
Computer Generated Solutions - Bucharest
11.2016 - 07.2019
CUSTOMER SERVICE
Presto Pizza SRL - Bucharest, RO.
09.2014 - 11.2016
Politehnica University of Bucharest
Some College (No Degree) from Mechanics And Mechatronics
01.2011 - 07.2014
"Anghel Saligny" TECHNOLOGICAL HIGH SCHOOL
High School Diploma
01.2007 - 04.2011
VDU OPERATOR
Rudolph & Hellmann - Oxford
1 2020 - 4 2021
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