Hasindu Kaluarachchi
Tangalle,Sri Lanka
Summary
Friendly Hotel Waiter with knack for creating welcoming dining experiences and ensuring guest satisfaction. Enhanced team operations by improving table turnover rates and upselling menu items, contributing to increased revenue. Known for maintaining composure in high-pressure environments and delivering prompt, courteous service.
Hardworking Kitchen Staff Member with knack for maintaining cleanliness and organisation in busy kitchens. Known for excellent teamwork and supporting head chefs during peak hours. Helped streamline food prep processes, ensuring timely service and customer satisfaction.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Hotel waiter
Lebada Luxury Resort & Spa
Tulcea, Crisan
2025.04 - Current
- Set up tables for events, ensuring a smooth-running function.
- Assisted in menu planning, resulting in improved guest satisfaction.
- Adhered to hygiene standards to ensure food safety compliance.
- Polished cutlery and glassware, displaying attention to detail.
- Helped train new staff members, leading to a more efficient restaurant team.
- Worked well under pressure during busy periods without compromising on service quality.
Kitchen staff member
Lucky Sea Beach Hotel & Restaurant
Tangalle Sri Lanka
2023.03 - 2025.01
- Handled all foods, storage and cleaning activities in accordance with sanitary procedures.
- Followed health and safety guidelines, ensuring a safe work environment.
- Demonstrated teamwork by assisting fellow staff during peak hours.
- Managed time effectively during busy periods for optimal productivity.
- Improved kitchen flow by maintaining a clean and organised workspace.
Hotel receptionist
Coco Palm Villa & Cabanas
Tangalle Sri Lanka
2021.12 - 2023.01
- Processed payments accurately, guaranteeing smooth transactions for guests.
- Ensured smooth check-out process by promptly settling bills and confirming future bookings if required.
- Managed lost property system effectively to return misplaced items quickly.
- Processed wake-up calls reliably to maintain schedule adherence for guests.
Education
NVQ Level 5 - Quantity Surveying
ICBT High Deploma
Colombo Sri Lanka 2019.01 - 2021.01
Skills
- Alcoholic beverages familiarity
- Guest satisfaction focus
- Tableside manners knowledge
- Organised workflow planner
- Rapid decision-making
- Hygiene prioritisation
- Reservation software mastery
- Reservation handling
- Knowledge of local attractions
Languages
English
Advanced
Timeline
Hotel waiter
Lebada Luxury Resort & Spa
2025.04 - Current
Kitchen staff member
Lucky Sea Beach Hotel & Restaurant
2023.03 - 2025.01
Hotel receptionist
Coco Palm Villa & Cabanas
2021.12 - 2023.01
NVQ Level 5 - Quantity Surveying
ICBT High Deploma
2019.01 - 2021.01